XYPlorer slowing down computer

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gggmmm
Posts: 7
Joined: 16 Nov 2022 10:22

XYPlorer slowing down computer

Post by gggmmm »

Hi,
In noticed that something is slowing down my computer. In task manager there is one instance of xyplorer under "apps", but multiple instances under "Background processes". When I close the xyplorer window, the instance under "apps" closes, but all the others stay running in background processes. After I close all of them one by one from task manager, the machine runs normally again.

Those instances appear, when i have a pdf selected in xyplorer and switch on the preview pane. Each time i switch the preview on and off another process starts and each time i change the selected pdf (while having preview pane open) another new process starts. They never close, no matter what I do afterwards.
Previews of jpgs or other files do not trigger that extra instance.

Thanks

highend
Posts: 14374
Joined: 06 Feb 2011 00:33
Location: Win Server 2022 @100%

Re: XYPlorer slowing down computer

Post by highend »

Adobe pdf preview handler?
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gggmmm
Posts: 7
Joined: 16 Nov 2022 10:22

Re: XYPlorer slowing down computer

Post by gggmmm »

pdf x-change editor.

This manual suggest to install the viewer, but on the pdfx-change website I could only find the download for the editor.
https://www.xyplorer.com/faq-topic.php?id=PDFpreview

highend
Posts: 14374
Joined: 06 Feb 2011 00:33
Location: Win Server 2022 @100%

Re: XYPlorer slowing down computer

Post by highend »

The download is here: https://www.pdf-xchange.com/product/dow ... scontinued

and in the faq entry clicking the first link (here highlighted in bold) would have led you to the same place...

Install the free PDF-XChange Viewer or the non-free PDF-XChange Editor*.
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gggmmm
Posts: 7
Joined: 16 Nov 2022 10:22

Re: XYPlorer slowing down computer

Post by gggmmm »

Thanks. Works so far.

I got the wrong program, because under Method 2 (Adobe stays installed) the link points to
https://www.tracker-software.com/produc ... nge-viewer
and not to the discontued adress under Method 1
https://www.tracker-software.com/produc ... scontinued

highend
Posts: 14374
Joined: 06 Feb 2011 00:33
Location: Win Server 2022 @100%

Re: XYPlorer slowing down computer

Post by highend »

I see.

@Don:
That should be changed :D
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admin
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Location: Win8.1, Win10, Win11, all @100%
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Re: XYPlorer slowing down computer

Post by admin »

Done :)
FAQ | XY News RSS | XY X - Forum users with the Windows version and screen scaling percentage in the Location field of their profiles get priority support.

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