version 20.90.0300 crashes

[ith]

Version 20.90.0300 does not properly work. My thumbnail view is empty and when I try to refresh it with F5, I get error 75 (cf. attached screenshot).

2020-05-06 058 screenshot.png

Thank you very much in advance for helping!

Best regards!

[highend]

Which screenshot?

[ith]

Sorry, screenshot added. Something went wrong.

[highend]

Show a screenshot of Menu - Configuration... - Preview - Thumbnails

[admin]

Can you repeat the issue?

[ith]

Here is a screenshot:

2020-05-08 033 screenshot.png

And I can repeat the issue. The error occurs every time.

[highend]

Ok and now the output of: text <xydata>;

[ith]

Ok and now the output of: text <xydata>;

Where should I type this?

[highend]

It's a script (command) so e.g. in the address bar...

[ith]

C:\Program Files (x86)\XYplorer

[highend]

Ok and my final guess: You are not starting XY with admin permissions.

-> XY has insufficient permissions to store the thumbnails in that path = the error you're seeing.

Do you have a file named "Startup.ini" in that path?
If not, create one, save it with UTF-16 LE with this content

Code: Select all

[Appdata]
Path=%appdata%\XYplorer

and move your data files into that subfolder afterwards

If you have it, adapt the path in it and do the same (move your data files)...

[ith]

I never had any problems with this before.

To be honest: I do not have time for such "manual operations" that require some kind of expert level. I would expect XYPlorer to work properly as before. The problem started with the last update.

[ith]

Indeed, when I start XYPlorer from the start panel as admin, it works fine. Usually I start it from the taskbar icon, but how can I force admin mode from there?

[highend]

Solve the problem as I suggested. Anything else is just an ugly workaround.

[ith]

Ok, thank you VERY much! This solved my problem and also brought back some missing tabs.

Nevertheless this should be fixed somehow.