version 20.90.0300 crashes

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ith
Posts: 50
Joined: 10 Oct 2019 09:40

version 20.90.0300 crashes

Post by ith »

Version 20.90.0300 does not properly work. My thumbnail view is empty and when I try to refresh it with F5, I get error 75 (cf. attached screenshot).
2020-05-06 058 screenshot.png
2020-05-06 058 screenshot.png (32.08 KiB) Viewed 1263 times
Thank you very much in advance for helping!

Best regards!
Last edited by ith on 07 May 2020 11:33, edited 1 time in total.

highend
Posts: 9516
Joined: 06 Feb 2011 00:33

Re: version 20.90.0300 crashes

Post by highend »

Which screenshot?
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ith
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Joined: 10 Oct 2019 09:40

Re: version 20.90.0300 crashes

Post by ith »

Sorry, screenshot added. Something went wrong.

highend
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Joined: 06 Feb 2011 00:33

Re: version 20.90.0300 crashes

Post by highend »

Show a screenshot of Menu - Configuration... - Preview - Thumbnails
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admin
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Re: version 20.90.0300 crashes

Post by admin »

Can you repeat the issue?
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ith
Posts: 50
Joined: 10 Oct 2019 09:40

Re: version 20.90.0300 crashes

Post by ith »

Here is a screenshot:
2020-05-08 033 screenshot.png
2020-05-08 033 screenshot.png (66.65 KiB) Viewed 1204 times
And I can repeat the issue. The error occurs every time.

highend
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Joined: 06 Feb 2011 00:33

Re: version 20.90.0300 crashes

Post by highend »

Ok and now the output of: text <xydata>;
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ith
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Joined: 10 Oct 2019 09:40

Re: version 20.90.0300 crashes

Post by ith »

highend wrote: 08 May 2020 12:28 Ok and now the output of: text <xydata>;
Where should I type this?

highend
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Joined: 06 Feb 2011 00:33

Re: version 20.90.0300 crashes

Post by highend »

It's a script (command) so e.g. in the address bar...
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ith
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Joined: 10 Oct 2019 09:40

Re: version 20.90.0300 crashes

Post by ith »

C:\Program Files (x86)\XYplorer

highend
Posts: 9516
Joined: 06 Feb 2011 00:33

Re: version 20.90.0300 crashes

Post by highend »

Ok and my final guess: You are not starting XY with admin permissions.

-> XY has insufficient permissions to store the thumbnails in that path = the error you're seeing.

Do you have a file named "Startup.ini" in that path?
If not, create one, save it with UTF-16 LE with this content

Code: Select all

[Appdata]
Path=%appdata%\XYplorer
and move your data files into that subfolder afterwards

If you have it, adapt the path in it and do the same (move your data files)...
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ith
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Joined: 10 Oct 2019 09:40

Re: version 20.90.0300 crashes

Post by ith »

I never had any problems with this before.

To be honest: I do not have time for such "manual operations" that require some kind of expert level. I would expect XYPlorer to work properly as before. The problem started with the last update.

ith
Posts: 50
Joined: 10 Oct 2019 09:40

Re: version 20.90.0300 crashes

Post by ith »

Indeed, when I start XYPlorer from the start panel as admin, it works fine. Usually I start it from the taskbar icon, but how can I force admin mode from there?

highend
Posts: 9516
Joined: 06 Feb 2011 00:33

Re: version 20.90.0300 crashes

Post by highend »

Solve the problem as I suggested. Anything else is just an ugly workaround.
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ith
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Joined: 10 Oct 2019 09:40

Re: version 20.90.0300 crashes

Post by ith »

Ok, thank you VERY much! This solved my problem and also brought back some missing tabs.

Nevertheless this should be fixed somehow.

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