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XYPlorer slowing down computer

Posted: 21 May 2025 14:33
by gggmmm
Hi,
In noticed that something is slowing down my computer. In task manager there is one instance of xyplorer under "apps", but multiple instances under "Background processes". When I close the xyplorer window, the instance under "apps" closes, but all the others stay running in background processes. After I close all of them one by one from task manager, the machine runs normally again.

Those instances appear, when i have a pdf selected in xyplorer and switch on the preview pane. Each time i switch the preview on and off another process starts and each time i change the selected pdf (while having preview pane open) another new process starts. They never close, no matter what I do afterwards.
Previews of jpgs or other files do not trigger that extra instance.

Thanks

Re: XYPlorer slowing down computer

Posted: 21 May 2025 14:48
by highend
Adobe pdf preview handler?

Re: XYPlorer slowing down computer

Posted: 22 May 2025 08:52
by gggmmm
pdf x-change editor.

This manual suggest to install the viewer, but on the pdfx-change website I could only find the download for the editor.
https://www.xyplorer.com/faq-topic.php?id=PDFpreview

Re: XYPlorer slowing down computer

Posted: 22 May 2025 09:07
by highend
The download is here: https://www.pdf-xchange.com/product/dow ... scontinued

and in the faq entry clicking the first link (here highlighted in bold) would have led you to the same place...

Install the free PDF-XChange Viewer or the non-free PDF-XChange Editor*.

Re: XYPlorer slowing down computer

Posted: 26 May 2025 13:19
by gggmmm
Thanks. Works so far.

I got the wrong program, because under Method 2 (Adobe stays installed) the link points to
https://www.tracker-software.com/produc ... nge-viewer
and not to the discontued adress under Method 1
https://www.tracker-software.com/produc ... scontinued

Re: XYPlorer slowing down computer

Posted: 26 May 2025 13:24
by highend
I see.

@Don:
That should be changed :D

Re: XYPlorer slowing down computer

Posted: 27 May 2025 12:38
by admin
Done :)