Thumbnails dont auto create :-/

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LGS
Posts: 36
Joined: 16 Dec 2020 15:42
Location: Louvain-la-Neuve - Belgium

Thumbnails dont auto create :-/

Post by LGS »

Hello support,

My thumbnails of my pictures dont auto create, whatever the size I choose. I dont understand why and it drives me litterally crazy.

In the annexed jpg file I took a snapshot of my thumbnail config.

The only way I managed to get some is to remove the "create all at once " checkbox and remove the "cache on disk" check box. Then yhey appear on the section of the directory that is shown at the screen. I have thousands of files can't just slowly scroll until alkl is shown :-(

I tried to clear the cache but it does not help
I tried to quit and restart XYplorer but it does not help
I have the last version 24.30.0001 on a 64 bit PC under windows 10 with 8 GB Memory

Any help welcome, because for the moment i have to revert to Microsoft File manager to see my thumbnails where they appear correctly .. :-(((

Thanks alot

LG
thumbnails auto creation failure in XYplorer 20230413a.jpg
thumbnails auto creation failure in XYplorer 20230413a.jpg (647.62 KiB) Viewed 403 times

jupe
Posts: 3243
Joined: 20 Oct 2017 21:14
Location: Win10 22H2 120dpi

Re: Thumbnails dont auto create :-/

Post by jupe »

Disable:

Configuration | Preview | Thumbnails | Show cached thumbnails only

klownboy
Posts: 4338
Joined: 28 Feb 2012 19:27
Location: Windows 11, 24H2 Build 26100.4351 at 100% 2560x1440

Re: Thumbnails dont auto create :-/

Post by klownboy »

To start troubleshooting...
First open a "fresh" instance of XYplorer by typing fresh; in the address bar. Once in the image folder, go to the View menu > Caches > Refresh thumbnails.
Second try a different quality setting in Thumbnail configuration.
As jupe mentioned for troubleshooting purposes and to create new thumbs, you should have "Show cached thumbnails only" disabled - at least until you can create some thumbnails.

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