can't unlock free trial

[Klingon62]

Bought it, legit key but still on free trial. How do I unlock it?

[highend]

https://www.xyplorer.com/faq-topic.php?id=unlock

[Klingon62]

I did all that, took key ok but still on trial.

[Norn]

Edit Here?

[highend]

If in doubt, find the XYplorer.ini in your XYplorer data folder (normally %APPDATA%\XYplorer)

Quit XYplorer

Open the .ini file with an editor and at the beginning of the file you have this:

Code: Select all

[Register]
; THE FOLLOWING THREE LINES CONTAIN YOUR REGISTRATION INFORMATION. PLEASE KEEP THIS PART PRIVATE.
Name=
Code=
dc=0

Paste the name from your license after Name= and the key from your license after Code=
Save the file
Start XYplorer

[Klingon62]

[Register]
; THE FOLLOWING THREE LINES CONTAIN YOUR REGISTRATION INFORMATION. PLEASE KEEP THIS PART PRIVATE.
Name=V***** B******
Code=xy02-0100-****-****-****-****-****
dc=3



my name and the code i was sent.

[highend]

I've edited your post. Never reveal license details in a forum post^^

I can't unlock a trial with your license data as well...

Write a mail to support@xyplorer.com

and attach your license details with payment information...

[Klingon62]

I would like to thank Highend and others for their help.

[admin]

Here's a helpful graphic for people struggling to find the beginning and end of words:

[admin]

Over the years I've had hundreds of users claiming the key wasn't working. You know how often they were wrong? ALWAYS.

[Klingon62]

Emailed XYplorer. Told me it works, no help

[admin]

Come on, you sent me a screenshot that shows you entered only a part of the key. Is it really so hard to copy and paste the whole key?

[highend]

Victor: How many characters does your key / code have? The one you've posted (and which I edited afterwards) had only 34 characters. That's too short...

[admin]

The Klingon is so quiet suddenly...

[ihot01]

Happy St. Patrick's Day!!
I have over 30 years experience programming in windows, linux etc.

3/10 morning I just paid for an upgrade to latest 22.90 but XY still giving error:

Your trial version has expired.

On my new laptop it was a fresh install of XY.
On my old laptop it was an upgrade - I already had 2017 version installed.

What should I do next?
I did not reboot my computer after re-install.
I restarted my XY many times to no avail.
I checked my xyplorer.ini and it has the same "code" as the key that was given to me today. Some of that ini and some code is here:

[Register]
; THE FOLLOWING THREE LINES CONTAIN YOUR REGISTRATION INFORMATION. PLEASE KEEP THIS PART PRIVATE.
Name=David Ho
Code=
xy02-xxxx Scope: one individual person (not transferable) Type: Standard License Pro (Upgrade) Valid: for one year of upgrades Date of Purchase: 2022-03-10_17-34-49_FastSpring XYdentity: xydxxxxx
dc=375