Problem w/ Help File when using Windows 8

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tennis03
Posts: 5
Joined: 05 Jan 2013 13:46

Problem w/ Help File when using Windows 8

Post by tennis03 »

I starting using Windows 8 Pro a few days ago. XYPlorer 11.9 works properly. However, the XYPlorer help does not function properly -- the display pane of XYPlorer.chm is blank. It was suggested to "Unblock" (Properties - General - Security) for this file -- but that did not work. A simple test to demonstrate the problem is to double-click XYPlorer.chm using either XYPlorer or File Manager.

Is anyone else having this problem or does anyone know of a fix?

Borut
Posts: 1472
Joined: 19 Oct 2010 19:29
Location: Win10 Pro 64b 22H2, @120DPI (125%)

Re: Problem w/ Help File when using Windows 8

Post by Borut »

Hello and welcome!

What is the exact directory your .chm is positioned in?

Maybe the "Another Solution", described a bit further down on this page could help:

http://xyplorer.com/faq-topic.php?id=chm

I am not sure if it was ever tried explicitly under Windows 8, so if it does, please let the people here know.
Win 10 Pro 64bit

tennis03
Posts: 5
Joined: 05 Jan 2013 13:46

Re: Problem w/ Help File when using Windows 8

Post by tennis03 »

The alternate solution was not tried because it was aimed at Win 2000/XP. The XYPlorer.chm file is located in the same folder as XYPlorer.exe is located, namely, C:\Program Files (x86)\XYPlorer.

Only one other .chm file did not display the right pane properly when opened by either XYPlorer or File Manager. The only other non-working .chm file is nircmd.chm. Nircmd.exe is a 32-bit app and is not yet Windows 8 compatible.

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