Delay when traversing folders in list view

[raphaelmsx]

Hi people.

Using Win10+XYplorer 24.20.0500 here, but have been experiencing this behavior on past versions as well.

When traversing folders in list view, sometimes a folder takes about 5 seconds or more to open, usually it's on the last folder or before that, and also sometimes when just creating a new folder and entering it.

It happens randomly.

Why is that happening and how to fix?

Thanks!

[admin]

1) What do you mean by "traversing"?

2) What exactly do you do when you open folder? (E.g.: left-single-click the folder node in the tree)

3) Can you provide a screenshot showing all columns of the opened folder? (or is it not in Details view?)

[raphaelmsx]

For example, I have: "c:\folder1\folder2\folder3\folder4"

1) and 2) double-cliking a folder in the list view (on the right side, on the tabs)

3) Yes, it's details view.

error.png

[admin]

Hmm, couldn't look more harmless.

Does it make a difference when you untick these two?:
Configuration | Information | File Info Tips & Hover Box | Show file info tips
Configuration | Information | File Info Tips & Hover Box | Show Hover Box

[raphaelmsx]

The "Show Hover Box" is already unticked.
I unticked the "Show file info tips".

I restarted XYplorer, tested, but the problem still persists.

As I said earlier, this is totally random when it happens and where it happens, for example, I just restarted XYplorer again, opened the same folder, and it didn't happen.

[admin]

AV? See https://www.xyplorer.com/faq-topic.php?id=mse

[raphaelmsx]

I just read that article, XYplorer doesn't feel slow at all, on the contrary, it's lighting fast.

I completely disabled my AV (ESET) and tested, but the strange behavior still persists. It also happend when I used Avast in the past.

On my work where I use the free edition it never happened, the current AV is Kaspersky, but there were others AV in the past that I don't remember now, but never happened anyway. It didn't happen when using Win10 (now Win11).

Also, never happened when I used the free edition at home with Win10.

[admin]

No more ideas at the moment. Maybe someone else can think of something else?