XYplorer Beta Club
V17.00.0200 on W10x64.
Recently upgraded using the licensed version. Constant XPLORER has ended i.e. crash. Can I collect debugging information to send to you?
This happens often, even if I leave a XYPLORER window open and am active on another window, I'll get a msg saying XYPLORER terminated. Never had this before, but recently upgraded and purchased a license.
Thanks.
Frequent crashes
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READ THIS AND DO IT!!!
READ THIS AND DO IT!!! Please include the following information:1) Your XYplorer Version (e.g., v28.00.0801)
2) Your Windows Version (e.g., Win 11)
3) Your Screen Scaling Percentage (e.g., 125%).
We strongly recommend adding your Windows Version and Screen Scaling Percentage to the Location field in your Profile or to your Signature. That way, you only have to type them once, and we won't have to search for that vital information. When attaching an Image, please use the Attachment tab at the bottom of your post and click "Add files". READ THIS AND DO IT!!!
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admin
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Re: Frequent crashes
The culprit is usually a 3rd party shell extension. Please see here: https://www.xyplorer.com/faq-topic.php?id=ctxcrash
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BobbyBertrand
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Re: Frequent crashes
I wasn't clear.
I have XYPLORER open and minimized. I'm interacting with Internet Explorer. I haven't touched the mouse/kb in 2 minutes, when I get a pop-up that XYPLORER has crashed.
Never had this on my previous version (FREE) - only since upgrading (recently) to the (PAID) version. Any debugging info I can provide - pls let me know.
Do you still believe it is a 3rd party Shell Extension? Any way to see which of these I have?
I have XYPLORER open and minimized. I'm interacting with Internet Explorer. I haven't touched the mouse/kb in 2 minutes, when I get a pop-up that XYPLORER has crashed.
Never had this on my previous version (FREE) - only since upgrading (recently) to the (PAID) version. Any debugging info I can provide - pls let me know.
Do you still believe it is a 3rd party Shell Extension? Any way to see which of these I have?
Re: Frequent crashes
It's in the link Don posted.Any way to see which of these I have?
ShellExView - Shell Extensions Manager - http://www.nirsoft.net/utils/shexview.html
And just to make sure I'm getting this right:
You are interacting with Internet Explorer. Without using the mouse / kb? Via speech recognition? Or do you mean: You have Internet Explorer open and it's the topmost window. You're doing nothing (maybe apart from reading the website). AND then XYplorer crashes (during doing nothing)?
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Re: Frequent crashes
Hi. My XYPlorer crashes pretty often on "+" (new tab) press - coffee cup, then silent crash. It happens through many program versions but there is no debug info in windows journals, XYPlorer also don't collect any internal debug logs.
What should I do?
What should I do?
Re: Frequent crashes
admin wrote:coffee cup??? What coffee cup?
This one )
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admin
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Re: Frequent crashes
Well, this only happens when using cracked licenses. Email me your license key for further investigation, please!
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Re: Frequent crashes
Have this issue with trial version too.
Re: Frequent crashes
@Don, How does your brain work? Why do keygenners get free coffee? 
Icon Names | Onyx | Undocumented Commands | xypcre
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admin
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Re: Frequent crashes
That's not possible.Antieve wrote:Have this issue with trial version too.
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admin
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Re: Frequent crashes
The coffee is cold!SammaySarkar wrote:@Don, How does your brain work? Why do keygenners get free coffee?
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Re: Frequent crashes
Hilariousadmin wrote:The coffee is cold!SammaySarkar wrote:@Don, How does your brain work? Why do keygenners get free coffee?
