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Error deleting Thumbnail Cache

Posted: 28 Apr 2026 20:56
by Zardoz2293
Checked the Thumbnail cache --- LOTS OF VERY VERY LONG FILENAME+PATH
-----
Cleaning thumbnail cache

Error: -2147467259 (0x80004005)
Desc: Unspecified error
Dll: 0
Proc: Deleting cache files failed.

Source:
XY ver: XYplorer 28.30.0402 (64-bit) - Lifetime License Enterprise
OS: Windows 11 Pro, 64-bit, Version 25H2, Build 26200.8246 (10.0)
Locale: 1033 (en-US)
ANSI: 1252, ACP: 1252 (ANSI - Latin I)
Font: Segoe UI 11.63, Tahoma 10.88, DBCS: No
DPI: 192 (200%), 4112x2658

Date: 2026-04-28 11:52:01

Re: Error deleting Thumbnail Cache

Posted: 29 Apr 2026 09:14
by admin
Cleaning thumbnail cache... how?

Re: Error deleting Thumbnail Cache

Posted: 29 Apr 2026 22:23
by Zardoz2293
admin wrote: 29 Apr 2026 09:14 Cleaning thumbnail cache... how?
Configuration > Preview > Thumbnails > (Button) "Clear..." ==> Generated the error.

Then went into the associated folder and manually deleted the contents.

Screen Shot 2026-04-29 at 13.18.25.png

Re: Error deleting Thumbnail Cache

Posted: 30 Apr 2026 09:04
by admin
Were thumbnails showing while you did this?

Re: Error deleting Thumbnail Cache

Posted: 30 Apr 2026 10:47
by Zardoz2293
admin wrote: 30 Apr 2026 09:04 Were thumbnails showing while you did this?
Yes, the List View was displayed in a Thumbnail mode, the Configuration dialog invoked.

Re: Error deleting Thumbnail Cache

Posted: 30 Apr 2026 11:05
by admin
The next version will have an improved error message.