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Hello
I am using XYPLORER 28.20.0400 on Windows 11 Pro with latest patch, French language on a Core I9 PC with 32Go of RAM. Each time I am trying to display (detail or list view) a folder having currently 5574 files (jpg and mp4) it is crashing after a few seconds. Is there a limit in the nuber of file that could be listed? Thanks for help
Crash when displaying folder with more than 5500 files
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READ THIS AND DO IT!!!
READ THIS AND DO IT!!! Please include the following information:1) Your XYplorer Version (e.g., v28.00.0801)
2) Your Windows Version (e.g., Win 11)
3) Your Screen Scaling Percentage (e.g., 125%).
We strongly recommend adding your Windows Version and Screen Scaling Percentage to the Location field in your Profile or to your Signature. That way, you only have to type them once, and we won't have to search for that vital information. When attaching an Image, please use the Attachment tab at the bottom of your post and click "Add files". READ THIS AND DO IT!!!
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LePAt
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Crash when displaying folder with more than 5500 files
Le Pat
Windows 11
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Windows 11
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Re: Crash when displaying folder with more than 5500 files
There is no limit. XYplorer can list millions of files.
Could you provide a screenshot of the list, showing all columns?
Could you provide a screenshot of the list, showing all columns?
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LePAt
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Re: Crash when displaying folder with more than 5500 files
Hello
I am sorry but I can't as XYPlorer is crashing when I try to display the folder with more than 5500 files.
I am sorry but I can't as XYPlorer is crashing when I try to display the folder with more than 5500 files.
Le Pat
Windows 11
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Windows 11
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LePAt
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Re: Crash when displaying folder with more than 5500 files
Hello
Doing other tests today I discovered that it can display the folder without crashing 1 over 10 times so please find attached the requested screenshot
Doing other tests today I discovered that it can display the folder without crashing 1 over 10 times so please find attached the requested screenshot
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Le Pat
Windows 11
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Windows 11
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Re: Crash when displaying folder with more than 5500 files
Does it only happen in this folder?
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LePAt
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Re: Crash when displaying folder with more than 5500 files
No, I have another folder containing similar data with similar size and it's happens also.
Le Pat
Windows 11
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Re: Crash when displaying folder with more than 5500 files
Odd.
1) Are you using the context menu on any of these files before the crash?
2) If not, try to untick these two:
Configuration | Information | File Info Tips & Hover Box | Show file info tips
Configuration | Information | File Info Tips & Hover Box | Show Hover Box
Any better?
1) Are you using the context menu on any of these files before the crash?
2) If not, try to untick these two:
Configuration | Information | File Info Tips & Hover Box | Show file info tips
Configuration | Information | File Info Tips & Hover Box | Show Hover Box
Any better?
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LePAt
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Re: Crash when displaying folder with more than 5500 files
Hello
I just upgraded to 0500 version and till now no more crash of the application with those "big" folders. Thanks for your support. I will come back if crash appears again.
I just upgraded to 0500 version and till now no more crash of the application with those "big" folders. Thanks for your support. I will come back if crash appears again.
Le Pat
Windows 11
Zoom factor 100%
Windows 11
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LePAt
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Re: Crash when displaying folder with more than 5500 files
Hello
The problem is back. I have done the proposed configuration setup but no impact. It's now even crashing when trying to display a directory containing a mix of 2000 jpg and mp4 files (much more jpg than mp4), and the display was List not Details. It seems that after re-installing XYPlorer it is working for a certain time and after starts to crash (it's for this that updating from 0400 to 0500 version it was working). I will try to generate thousands of very light txt files to see if the problem remains.
The problem is back. I have done the proposed configuration setup but no impact. It's now even crashing when trying to display a directory containing a mix of 2000 jpg and mp4 files (much more jpg than mp4), and the display was List not Details. It seems that after re-installing XYPlorer it is working for a certain time and after starts to crash (it's for this that updating from 0400 to 0500 version it was working). I will try to generate thousands of very light txt files to see if the problem remains.
Le Pat
Windows 11
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Windows 11
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highend
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Re: Crash when displaying folder with more than 5500 files
Show a screenshot of your "Configuration | Colors and Styles | Templates" configuration page
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LePAt
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Re: Crash when displaying folder with more than 5500 files
screenshot attached
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Le Pat
Windows 11
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Windows 11
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LePAt
- Posts: 14
- Joined: 10 Dec 2025 15:07
Re: Crash when displaying folder with more than 5500 files
Hello
I just did the test with 5574 .txt files (1k size) and it seems ok. The list was displayed in 1 or 2 seconds but, when it worked for mp4 & jpg files, it was much, much more time needed.
I just did the test with 5574 .txt files (1k size) and it seems ok. The list was displayed in 1 or 2 seconds but, when it worked for mp4 & jpg files, it was much, much more time needed.
Le Pat
Windows 11
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Windows 11
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admin
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Re: Crash when displaying folder with more than 5500 files
What's that mots-clés column?
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LePAt
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- Joined: 10 Dec 2025 15:07
Re: Crash when displaying folder with more than 5500 files
It means keyword (normally from EXIF data in jpg file). The latest test on the jpg/mp4 folder was trying to display the list view, so without any columns.
Le Pat
Windows 11
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Windows 11
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LePAt
- Posts: 14
- Joined: 10 Dec 2025 15:07
Re: Crash when displaying folder with more than 5500 files
Is there a way to get a dump of the tool when it crashs or checking the cache size, or ....
Le Pat
Windows 11
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Windows 11
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