Preview of pdf files only shows thumbnails (bot 32 and 64bit versions)

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1) Your XYplorer Version (e.g., v28.00.0801)
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RSchiaffino
Posts: 3
Joined: 18 Apr 2025 23:28

Preview of pdf files only shows thumbnails (bot 32 and 64bit versions)

Post by RSchiaffino »

Until recently, the preview of pdf files worked fine. Today, however, both the 32 bit and the 64 bit versions of the Xyplorer instead of showing full previews of the pdf files, they showed 256 x 256 thumbnails.
I didn't change any setting. I use Foxit reader as my default pdf reader, but even after switching to Acrobat, the issue remained.
Any help would be appreciated

phred
Posts: 638
Joined: 26 Dec 2021 02:10
Location: XY 64bit on Win10 at 100% from Boston USA

Re: Preview of pdf files only shows thumbnails (bot 32 and 64bit versions)

Post by phred »

From Admin/Don...
Forum users who have their Windows version and screen scaling percentage in the location field of their profile will get priority support. And be sure to state your XY version number in the body of your post. No info in the location field? Be patient and Don will get to you after he takes care of those who have the proper info in the proper place.
XY No Info.jpg
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