going into Configuration/F9 causes crash

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DAnthrope
Posts: 2
Joined: 20 May 2008 15:52

going into Configuration/F9 causes crash

Post by DAnthrope »

I just installed 12.60 and now when I try to go into Tools->Configuration or use the F9 shortcut - the program silently crashes - no errors or anything and no log file in the program installation directory.

Anyone seen this happen? Should I wipe out a config file and start fresh?
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serendipity
Posts: 3360
Joined: 07 May 2007 18:14
Location: NJ/NY

Re: going into Configuration/F9 causes crash

Post by serendipity »

DAnthrope wrote:I just installed 12.60 and now when I try to go into Tools->Configuration or use the F9 shortcut - the program silently crashes - no errors or anything and no log file in the program installation directory.

Anyone seen this happen? Should I wipe out a config file and start fresh?
Strange. Don't wipe, might be useful to debug. Close XY, Right-click your XY shortcut, click properties and in the target field add /fresh to the end.
Now start XY. Does it still happen?
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DAnthrope
Posts: 2
Joined: 20 May 2008 15:52

Re: going into Configuration/F9 causes crash

Post by DAnthrope »

Added /fresh - same behavior.

PS: Where exactly is my configuration data being stored anyway?
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grindax

Re: going into Configuration/F9 causes crash

Post by grindax »

.
Last edited by grindax on 23 Jan 2016 15:50, edited 1 time in total.
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serendipity
Posts: 3360
Joined: 07 May 2007 18:14
Location: NJ/NY

Re: going into Configuration/F9 causes crash

Post by serendipity »

DAnthrope wrote:Added /fresh - same behavior.
OK, how about if you copy XYplorer.exe to a new folder and run that exe?
Crash on entering config?
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Stefan
Posts: 1360
Joined: 18 Nov 2008 21:47
Location: Europe

Re: going into Configuration/F9 causes crash

Post by Stefan »

DAnthrope wrote:I just installed 12.60
Downloaded from where?
use the F9 shortcut - the program silently crashes
Which license do you use?
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admin
Site Admin
Posts: 64915
Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
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Re: going into Configuration/F9 causes crash

Post by admin »

Stefan wrote:
use the F9 shortcut - the program silently crashes
Which license do you use?
Good question. This is almost certainly caused by using a crack. The topic should be renamed: Using a crack causes crash.
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