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XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 11:12
by sfranky
I get this weird problem. I go to previewed format in configuration, and all is well (i.e. the numbered list underneath the main categories is scrollable . But when I select one of the other categories (web&office, font, image, audio/video files), the program hangs (50% usage in task manager) and my language bar vanishes and reappears almost every second.
I am running windows7 x64 on an amd X2 5000.
My other pc which has almost the same hardware, and same OS doesn't display this behaviour.
thanks !
sotiris
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 11:35
by nas8e9
sfranky wrote:I get this weird problem. I go to previewed format in configuration, and all is well (i.e. the numbered list underneath the main categories is scrollable . But when I select one of the other categories (web&office, font, image, audio/video files), the program hangs (50% usage in task manager) and my language bar vanishes and reappears almost every second.
I am running windows7 x64 on an amd X2 5000.
My other pc which has almost the same hardware, and same OS doesn't display this behaviour.
thanks !
sotiris
There was a
similar report some months ago, which turned out to be caused by unsupported Windows modification. Did you use something like RT Se7en Lite to customize the install DVD/USB stick or did you use some tweaking utility post-install?
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 11:37
by sfranky
not that I can think of... I did a clean install.. but it could be *any* tweaking program, eh? I ll have to check!
thanks for the answer!
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 11:42
by admin
nas8e9 wrote:sfranky wrote:I get this weird problem. I go to previewed format in configuration, and all is well (i.e. the numbered list underneath the main categories is scrollable . But when I select one of the other categories (web&office, font, image, audio/video files), the program hangs (50% usage in task manager) and my language bar vanishes and reappears almost every second.
I am running windows7 x64 on an amd X2 5000.
My other pc which has almost the same hardware, and same OS doesn't display this behaviour.
thanks !
sotiris
There was a
similar report some months ago, which turned out to be caused by unsupported Windows modification. Did you use something like RT Se7en Lite to customize the install DVD/USB stick or did you use some tweaking utility post-install?
But that issue had been fixed.
Code: Select all
v9.30.0020 - 2010-07-27 21:00
! Configuration | Previewed Formats: Focusing the top listbox would
cause a total freeze on systems with DBCS codepages (e.g.
Chinese). Fixed.
I'm curious what's the problem now...
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 11:46
by nas8e9
sfranky wrote:not that I can think of... I did a clean install.. but it could be *any* tweaking program, eh? I ll have to check!
thanks for the answer!
The problem in that other case was removing the "Default Computer Program Access" app. I don't know whether that can be removed post-install, but if your tweaking utility came near this it might be a possibility.
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 11:49
by nas8e9
admin wrote:But that issue had been fixed.
Code: Select all
v9.30.0020 - 2010-07-27 21:00
! Configuration | Previewed Formats: Focusing the top listbox would
cause a total freeze on systems with DBCS codepages (e.g.
Chinese). Fixed.
I'm curious what's the problem now...
Sorry, I missed
that one. Given the constant appearance of the language bar, that seems the more likely problem of the two.
@sfranky: Could you post the language version of your Windows and also your regional settings?
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 12:07
by sfranky
well, i have a normal us english windows installation, but i have installed a greek keyboard (1253 codepage?). Locale is also greek (euros, commas instead of dots for decimal etc)
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 12:17
by admin
sfranky wrote:well, i have a normal us english windows installation, but i have installed a greek keyboard (1253 codepage?). Locale is also greek (euros, commas instead of dots for decimal etc)
Under menu Help | Various Information I have this:
Code: Select all
LocaleID: 1031
ThreadLocale: 1031
Default ANSI CodePage: 1252
Active CodePage: 1252
DBCS CodePage: No
What's yours?
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 12:20
by sfranky
ahem sorry I hadn't realized that's what nas8e9 was asking of me
LocaleID: 1032
ThreadLocale: 1032
Default ANSI CodePage: 1253
Active CodePage: 1253
DBCS CodePage: No
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 12:32
by admin
sfranky wrote:ahem sorry I hadn't realized that's what nas8e9 was asking of me
LocaleID: 1032
ThreadLocale: 1032
Default ANSI CodePage: 1253
Active CodePage: 1253
DBCS CodePage: No
Thanks, I will try the greek when I find the time.
Can you switch to some non-greek (e.g. Windows-1252) to check whether this helps?
PS: Is your other pc (that doesn't display this behaviour) also greek? In that case we can stop looking into this direction...
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 12:40
by sfranky
yes, all pcs here (in greece) have 1253..so this can't be it, right!
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 12:43
by admin
sfranky wrote:yes, all pcs here (in greece) have 1253..so this can't be it, right!
Puuuh. What now? No idea.
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 12:48
by sfranky
i just noticed my laptop has the same issue.. win7 32bit here..
anyway, i don't really need to enter that menu, since svgs can't be thumbnail-previewed
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 12:56
by admin
sfranky wrote:i just noticed my laptop has the same issue.. win7 32bit here..
anyway, i don't really need to enter that menu, since svgs can't be thumbnail-previewed
I will redesign the interface. This is a touch too mysterious to me. I'll work around it. Who knows how many innocent users are hit by this and never say a word?
Re: XY hangs in previewed formats configuration page
Posted: 20 Sep 2010 12:59
by sfranky
I d say probably noone but me
maybe you should wait until you get at least another user reporting the same?! maybe there is a problem with my setups!!