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Undo delete failed
Posted: 29 Jul 2026 05:59
by kiwichick
EDITED TO ADD: I've noticed it's only happening with my NTFS drives. I have an exFAT (SSD) portable drive and undo delete works fine with that.
I don't know if this is a bug or something wrong with my setup but I've recently migrated to the 64-bit version and undo delete doesn't work. It fails every time with an error message then, if I'm trying to restore a file, the file opens in the default system edit app - and if I'm trying to restore a folder, the folder opens in Windows Explorer.
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Re: Undo delete failed
Posted: 29 Jul 2026 10:53
by joanmicat
I was about to post the same exact problem. Any solution? Thanks in advance.
Re: Undo delete failed
Posted: 29 Jul 2026 19:19
by phred
XY version?
Re: Undo delete failed
Posted: 31 Jul 2026 00:37
by kiwichick
phred wrote: ↑29 Jul 2026 19:19XY version?
The current v28.30.1600. I've also noticed it's only happening with my NTFS drives. I have an exFAT (SSD) portable drive and undo delete works fine with that.
Re: Undo delete failed
Posted: 31 Jul 2026 12:18
by kiwichick
No solution yet. Hopefully someone will give us some help soon.
Re: Undo delete failed
Posted: 31 Jul 2026 16:44
by RalphM
One might have to be patient until Don is back on the forum.
Re: Undo delete failed
Posted: 31 Jul 2026 20:18
by joanmicat
Ok, yes, I'm also using NTFS.
Another thing I didn't mention before: now also the "restore" option does not appear when using right click on the bin.
And what appears now is a "restore to previous version" which also doesn't work, anyway:
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It must be said, it all works perfectly when using the Windows Explorer:
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joanmi.
Re: Undo delete failed
Posted: 31 Jul 2026 21:22
by joanmicat
By the way: activating "native context menu" does not solve the problem, neither.
Re: Undo delete failed
Posted: 02 Aug 2026 05:06
by kiwichick
RalphM wrote: ↑31 Jul 2026 16:44
One might have to be patient until Don is back on the forum.
Okey doke, didn't know he was off the forum. Hope he's OK
Re: Undo delete failed
Posted: 07 Aug 2026 01:23
by spinear
This is a known issue and is associated with the following bug.
https://www.xyplorer.com/xyfc/viewtopic ... 9&start=45
Re: Undo delete failed
Posted: 07 Aug 2026 01:53
by kiwichick
Thanks. The comments seem to suggest the bug is specifically to do with Windows 11 but I'm on Windows 10.
Re: Undo delete failed
Posted: 07 Aug 2026 09:16
by admin
The issue is high on my list. Please test with a version older than 28.30.0300, and also with the 32-bit version. Will help to narrow down the issue.
Re: Undo delete failed
Posted: 08 Aug 2026 02:48
by kiwichick
admin wrote: ↑07 Aug 2026 09:16
The issue is high on my list. Please test with a version older than 28.30.0300, and also with the 32-bit version. Will help to narrow down the issue.
Tested on:
x32 v27.20.1501
Undo delete fails.
x64 v28.30.0226
Undo delete fails.
Re: Undo delete failed
Posted: 08 Aug 2026 05:00
by phred
kiwichick wrote: ↑07 Aug 2026 01:53
spinear wrote: ↑07 Aug 2026 01:23
The comments seem to suggest the bug is specifically to do with Windows 11 but I'm on Windows 10.
Ah HAH!! I reported the no "Restore" from recycle bin context menu to Don. He thought I was the only one with the issue who was using Win10. But I see you are also, so there's at least two of us.
And I just tried to Undo a deleted file and I see the same issue you're seeing.
Don is back and these issues are high on his list, so we just have to be patient. At least we can restore deleted files using Windows File Explorer.
Re: Undo delete failed
Posted: 08 Aug 2026 05:08
by kiwichick
phred wrote: ↑08 Aug 2026 05:00
Don is back and these issues are high on his list, so we just have to be patient.
Have you tried the troubleshooting that Don suggested?
Please test with a version older than 28.30.0300, and also with the 32-bit version.
I tried them and they both fail with undo delete.