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XYPlorer freezes when visit folder

Posted: 25 Mar 2025 07:48
by lalandwonder
Hi,

When accessing folders using XYPlorer, it freezes displaying a loading icon.
In contrast, using the built-in Windows Explorer works fine.

I've already tried clearing XYPlorer's thumbnails, but the problem remains.

May I ask is there any solution to fix this, thanks.

Re: XYPlorer freezes when visit folder

Posted: 05 Apr 2025 18:43
by admin
Only that one folder?
How long does it take to finally open?
Is that a mapped network drive?

Re: XYPlorer freezes when visit folder

Posted: 27 Apr 2025 07:18
by lalandwonder
admin wrote: 05 Apr 2025 18:43 Only that one folder?
How long does it take to finally open?
Is that a mapped network drive?
1. Only that one folder?
Other folders have this problem as well.

2. How long does it take to finally open?
The time has always been like this, only when it's closed, it asks whether to wait for the program to respond.

3. Is that a mapped network drive?
No. It's a local folder.

Re: XYPlorer freezes when visit folder

Posted: 27 Apr 2025 10:54
by admin
Is it the same with a fresh instance?

(To start a fresh instance type fresh; into the XYplorer address bar and press ENTER.)

Re: XYPlorer freezes when visit folder

Posted: 20 May 2025 15:47
by lalandwonder
admin wrote: 27 Apr 2025 10:54 Is it the same with a fresh instance?

(To start a fresh instance type fresh; into the XYplorer address bar and press ENTER.)
Hi,

No lag in the new instance.

However, when copying files, the mouse pointer keeps spinning and becomes unresponsive within the XYPlorer software.

Re: XYPlorer freezes when visit folder

Posted: 21 May 2025 15:46
by lalandwonder
Hi XYPlorer deveploper,

May I ask is there any progress, thanks.

Re: XYPlorer freezes when visit folder

Posted: 27 May 2025 13:45
by admin
Maybe it's antivirus? Try to exclude XY from it.

Re: XYPlorer freezes when visit folder

Posted: 09 Jun 2025 17:54
by sl23
I've found it to be an antivirus issue. If I turn off AV, these folders suddenly come to life instantly when opening. But when AV is enabled and I navigate to folders containing hundreds of WAV's or around 50 exe's, then it can take upwards of 30seconds to finally show the contents. I thought computers were supposed to be faster as technology advanced? Must've got that wrong! lol