XYPlorer freezes when visit folder

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lalandwonder
Posts: 17
Joined: 16 Sep 2022 09:51

XYPlorer freezes when visit folder

Post by lalandwonder »

Hi,

When accessing folders using XYPlorer, it freezes displaying a loading icon.
In contrast, using the built-in Windows Explorer works fine.

I've already tried clearing XYPlorer's thumbnails, but the problem remains.

May I ask is there any solution to fix this, thanks.
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admin
Site Admin
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Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
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Re: XYPlorer freezes when visit folder

Post by admin »

Only that one folder?
How long does it take to finally open?
Is that a mapped network drive?

lalandwonder
Posts: 17
Joined: 16 Sep 2022 09:51

Re: XYPlorer freezes when visit folder

Post by lalandwonder »

admin wrote: 05 Apr 2025 18:43 Only that one folder?
How long does it take to finally open?
Is that a mapped network drive?
1. Only that one folder?
Other folders have this problem as well.

2. How long does it take to finally open?
The time has always been like this, only when it's closed, it asks whether to wait for the program to respond.

3. Is that a mapped network drive?
No. It's a local folder.

admin
Site Admin
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Re: XYPlorer freezes when visit folder

Post by admin »

Is it the same with a fresh instance?

(To start a fresh instance type fresh; into the XYplorer address bar and press ENTER.)

lalandwonder
Posts: 17
Joined: 16 Sep 2022 09:51

Re: XYPlorer freezes when visit folder

Post by lalandwonder »

admin wrote: 27 Apr 2025 10:54 Is it the same with a fresh instance?

(To start a fresh instance type fresh; into the XYplorer address bar and press ENTER.)
Hi,

No lag in the new instance.

However, when copying files, the mouse pointer keeps spinning and becomes unresponsive within the XYPlorer software.
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lalandwonder
Posts: 17
Joined: 16 Sep 2022 09:51

Re: XYPlorer freezes when visit folder

Post by lalandwonder »

Hi XYPlorer deveploper,

May I ask is there any progress, thanks.

admin
Site Admin
Posts: 64915
Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
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Re: XYPlorer freezes when visit folder

Post by admin »

Maybe it's antivirus? Try to exclude XY from it.

sl23
Posts: 272
Joined: 03 Feb 2015 23:34
Location: XYplorer 64 Latest beta, Win11x64 25H2, 1920x1080 @100%

Re: XYPlorer freezes when visit folder

Post by sl23 »

I've found it to be an antivirus issue. If I turn off AV, these folders suddenly come to life instantly when opening. But when AV is enabled and I navigate to folders containing hundreds of WAV's or around 50 exe's, then it can take upwards of 30seconds to finally show the contents. I thought computers were supposed to be faster as technology advanced? Must've got that wrong! lol

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