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Long mp4 media files dont show thumbnails
Posted: 05 Sep 2024 18:16
by HUGETY
the normal media files thumbnails are woking prefectly, but those long mp4 file or other typs of media files dont show thumbnails.
Re: Long mp4 media files dont show thumbnails
Posted: 06 Sep 2024 12:53
by admin
It is unlikely that length is a relevant parameter here. Send one of these files to support and we'll take a look.
Re: Long mp4 media files dont show thumbnails
Posted: 06 Sep 2024 13:02
by HUGETY
admin wrote: ↑06 Sep 2024 12:53
It is unlikely that length is a relevant parameter here. Send one of these files to support and we'll take a look.
ops, i'll do that,sry for the wrong post