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Long mp4 media files dont show thumbnails
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You might want to read this if you're looking for priority service
Please Include The Following Information1) Your XYplorer Version (e.g., v28.00.0801)
2) Your Windows Version (e.g., Win 11)
3) Your Screen Scaling Percentage (e.g., 125%).
Use Your Profile Or SignatureWe strongly recommend adding your Windows Version and Screen Scaling Percentage to the Location field in your Profile or to your Signature. That way, you only have to type them once, and we won't have to search for that vital information.
How To Attach ImagesWhen attaching an Image, please use the Attachment tab at the bottom of your post and click "Add files".
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HUGETY
- Posts: 5
- Joined: 02 Sep 2024 08:22
Long mp4 media files dont show thumbnails
the normal media files thumbnails are woking prefectly, but those long mp4 file or other typs of media files dont show thumbnails.
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admin
- Site Admin
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- Joined: 22 May 2004 16:48
- Location: Win8.1, Win10, Win11, all @100%
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Re: Long mp4 media files dont show thumbnails
It is unlikely that length is a relevant parameter here. Send one of these files to support and we'll take a look.
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HUGETY
- Posts: 5
- Joined: 02 Sep 2024 08:22