XYplorer won't open

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When reporting a bug, please include the following information: your XYplorer version (e.g., v27.90.0047), your Windows version (e.g., Win 11), and your screen scaling percentage (e.g., 125%). We recommend adding your Windows version and screen scaling percentage to your profile or signature. This will make debugging much easier for us.
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xanthareel
Posts: 51
Joined: 25 Jul 2024 20:49

XYplorer won't open

Post by xanthareel »

Periodically I try to switch to XYplorer but it won't open. This shows a preview of it already open, but then I click on it and it doesn't switch to it. I just go back to whatever application I'm on. Does anyone know how to fix this?
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xyplorer preview.png
xyplorer preview.png (225.81 KiB) Viewed 4648 times

Delphine
Posts: 56
Joined: 24 Jun 2019 18:37

Re: XYplorer won't open

Post by Delphine »

Yep. Usual bug. I found 2 ways :

- reboot, or
- close user session and relog

xanthareel
Posts: 51
Joined: 25 Jul 2024 20:49

Re: XYplorer won't open

Post by xanthareel »

Ok thanks.
What is a user session, where can I find more information about it cause I couldn't find it online?
How do I close it and re login?

Delphine
Posts: 56
Joined: 24 Jun 2019 18:37

Re: XYplorer won't open

Post by Delphine »

With Windows 11 : right click on windows symbol (bottom left of screeen), choose "stop or disconnect" then disconnect.

admin
Site Admin
Posts: 64827
Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
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Re: XYplorer won't open

Post by admin »

Just to make sure: this is a Windows bug, not an XYplorer bug. :)

Sıtkı Evrenkaya
Posts: 162
Joined: 13 Apr 2014 15:27
Location: Ankara

Re: XYplorer won't open

Post by Sıtkı Evrenkaya »

After the last update portable XYplorer does not open. There is no error message. I am using Windows 11 24H2 - 26120.1350 build.
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SITKI EVRENKAYA

admin
Site Admin
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Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
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Re: XYplorer won't open

Post by admin »

Nothing has changed that could cause this.

Check if it is minimized to the system tray.

Sıtkı Evrenkaya
Posts: 162
Joined: 13 Apr 2014 15:27
Location: Ankara

Re: XYplorer won't open

Post by Sıtkı Evrenkaya »

xyplorer_26.30.0103_beta_noinstall version opened and ran successfully. :) :appl:
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SITKI EVRENKAYA

xanthareel
Posts: 51
Joined: 25 Jul 2024 20:49

Re: XYplorer won't open

Post by xanthareel »

If it's a windows error not an XYplorer error then how come it only happens with this program and every other program doesn't have this bug? This keeps happening where I can't open it and it's frustrating.

admin
Site Admin
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Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
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Re: XYplorer won't open

Post by admin »

It's clearly a Windows bug. But then again, it's one of those things that might just disappear with the new 64-bit edition. It will make a number of things easier for the buggy Win 10/11.

xanthareel
Posts: 51
Joined: 25 Jul 2024 20:49

Re: XYplorer won't open

Post by xanthareel »

Even though it's a Windows error is it possible to fix this?
I still be this issue and I'm on Version 26.90.0100, 64bit no install.

Horst
Posts: 1329
Joined: 24 Jan 2021 12:27
Location: Germany

Re: XYplorer won't open

Post by Horst »

xanthareel wrote: 23 Jul 2025 13:45 Even though it's a Windows error is it possible to fix this?
I still be this issue and I'm on Version 26.90.0100, 64bit no install.
The x64 version currently is at 27.90.0009
There is no such issue here.
The portable version always starts without problem.
Btw. also for me, the latest 32bit version never had such a problem to startup.
Windows 11 Home, Version 25H2 (OS Build 26200.7019)
Portable x64 XYplorer (Actual version, including betas)
Display settings 1920 x 1080 Scale 100%
Everything 1.5.0.1400a (x64), Everything Toolbar 2.1.0, Listary Pro 6.3.6.99

xanthareel
Posts: 51
Joined: 25 Jul 2024 20:49

Re: XYplorer won't open

Post by xanthareel »

Interesting, why wouldn't mine automatically update? How do I get it to do that automatically instead of manually updating it?

Also how do I know if it's 32 or 64 bit? I'm getting conflicting info where task manager says 32 but the files say 64, why is that?
Attachments
xyplorer task manager.png
xyplorer task manager.png (7.89 KiB) Viewed 2147 times
xyplorer files.png
xyplorer files.png (20.97 KiB) Viewed 2147 times

highend
Posts: 14561
Joined: 06 Feb 2011 00:33
Location: Win Server 2022 @100%

Re: XYplorer won't open

Post by highend »

By using "Jump to Setting..." and type "update"?

There is no conflicting info. The taskmanager tells the truth and all ...64.exe files are not XY itself but helper applications for the 32-bit XY^^

Current versions have <xybitness> and Menu - Help - About...
One of my scripts helped you out? Please donate via Paypal

xanthareel
Posts: 51
Joined: 25 Jul 2024 20:49

Re: XYplorer won't open

Post by xanthareel »

Thanks. Where is "jump to setting?"

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