Preview Pane video has no color / black and white

Things you’d like to miss in the future...
Forum rules
:warnred20: :warnred20: :warnred20: :warnred20: :warnred20: READ THIS AND DO IT!!! :warnred20: :warnred20: :warnred20: :warnred20: :warnred20:

:info: Please include the following information:
1) Your XYplorer Version (e.g., v28.00.0801)
2) Your Windows Version (e.g., Win 11)
3) Your Screen Scaling Percentage (e.g., 125%).

:info: We strongly recommend adding your Windows Version and Screen Scaling Percentage to the Location field in your Profile or to your Signature. That way, you only have to type them once, and we won't have to search for that vital information.

:info: When attaching an Image, please use the Attachment tab at the bottom of your post and click "Add files".

:warnred20: :warnred20: :warnred20: :warnred20: :warnred20: READ THIS AND DO IT!!! :warnred20: :warnred20: :warnred20: :warnred20: :warnred20:
Post Reply
lique
Posts: 3
Joined: 27 May 2024 08:49

Preview Pane video has no color / black and white

Post by lique »

I have an issue with the preview pane video. The videos are playing with no color or black and white.

See the attached screenshot.

I think most videos can be played on the preview pane with no issues, other than they play without color.
To see the attached files, you need to log into the forum.

admin
Site Admin
Posts: 66542
Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
Contact:

Re: Preview Pane video has no color / black and white

Post by admin »

Is that a moving video, or just a thumbnail?

lique
Posts: 3
Joined: 27 May 2024 08:49

Re: Preview Pane video has no color / black and white

Post by lique »

It's a moving video. A typical mp4 video or other video format.

admin
Site Admin
Posts: 66542
Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
Contact:

Re: Preview Pane video has no color / black and white

Post by admin »

Can't explain it. Something is wrong with whatever is handling the playback.

Do you see colors when you preview it in File Explorer?

lique
Posts: 3
Joined: 27 May 2024 08:49

Re: Preview Pane video has no color / black and white

Post by lique »

Yeah, it works totally fine if I play the videos with a media player.

Could be the codec or something :(

admin
Site Admin
Posts: 66542
Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
Contact:

Re: Preview Pane video has no color / black and white

Post by admin »

Never even heard of a b/w video playback option anywhere.

jupe
Posts: 3462
Joined: 20 Oct 2017 21:14
Location: Win10 22H2 120dpi

Re: Preview Pane video has no color / black and white

Post by jupe »

Are you using NVIDIA/Intel GPU?, in their control panel you can adjust Color Saturation that only affects video playback (most media players generally ignore these settings) if you have messed with those settings ever, could be your issue. AMD etc probably have the same, not sure though.

Post Reply