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Having problem when opening photo in XYplorer.
Posted: 26 Sep 2020 06:33
by densjc
I meet a problem when using XYplorer. Each time I open a photo in XYplorer, it always asks me to confirm the app to use although I tick "Always use this app to open photo files". Please guide me to solve this error.
Re: Having problem when opening photo in XYplorer.
Posted: 26 Sep 2020 06:43
by highend
Re: Having problem when opening photo in XYplorer.
Posted: 26 Sep 2020 17:25
by arkid
Is there really no other solution to this other than the link provided to that other post?
I don't want custom file associations. I want by default XYPlorer to simply open files with the system wide associations that windows has already setup just like occur when I try to open the same file in Windows Explorer - the way it always used to.
There is something wrong with my configuration, I can't believe what I'm experiencing is meant to be the default way of working. And yet I never actively changed a configuration setting recently inside of XYplorer.
It never used to do this until maybe a recent XYplorer or Windows update.
Re: Having problem when opening photo in XYplorer.
Posted: 27 Sep 2020 18:00
by admin
What's the extension of this photo file?
Re: Having problem when opening photo in XYplorer.
Posted: 28 Sep 2020 18:01
by densjc
All extention of photos such as *Jpg, *Jpeg, *.Png,...
Re: Having problem when opening photo in XYplorer.
Posted: 28 Sep 2020 18:09
by arkid
Same, png, jpg...
Re: Having problem when opening photo in XYplorer.
Posted: 28 Sep 2020 18:10
by admin
1) I assume when you select such a file and then open the Open With menu in XYplorer (File | Open with... (Ctrl+Alt+Enter)), you see something like this (in your language):
- 2020-09-28_180808.png (1.78 KiB) Viewed 4574 times
2) What happens in File Explorer?
Re: Having problem when opening photo in XYplorer.
Posted: 28 Sep 2020 19:02
by arkid
Attached is what I get, assuming portable file associations is enabled. In windows explorer it just works, going to the default program I selected.
Re: Having problem when opening photo in XYplorer.
Posted: 28 Sep 2020 19:22
by densjc
In file Explorer, it is ok when default app of photo viewer is Photos or ACDsee photo,... I just double click a photo and photo will be opened.
But in XYPlorer, it is not ok. When I double click a photo a pop-up window appears "How do you want to openthis file?". I check " Always use this app to open .Jpg/.Png,... files then click "ok" to confirm, photo will be opened. But the problem is that next time when I open any photo in XYplorer I must repeat the same thing.
Re: Having problem when opening photo in XYplorer.
Posted: 28 Sep 2020 19:35
by admin
Please run this through the XY address bar:
What is returned?
Re: Having problem when opening photo in XYplorer.
Posted: 28 Sep 2020 19:44
by arkid
An empty popup msg.
Re: Having problem when opening photo in XYplorer.
Posted: 28 Sep 2020 19:55
by densjc
admin wrote: ↑28 Sep 2020 19:35
Please run this through the XY address bar:
What is returned?
Re: Having problem when opening photo in XYplorer.
Posted: 28 Sep 2020 20:18
by admin
That ACDSee path looks good, right?
Re: Having problem when opening photo in XYplorer.
Posted: 28 Sep 2020 20:19
by admin
arkid wrote: ↑28 Sep 2020 19:44
An empty popup msg.
Hmm, so we have 2 different cases here. I need to think...
Re: Having problem when opening photo in XYplorer.
Posted: 28 Sep 2020 21:10
by admin
I have more questions:
1) How exactly to you try to open the file? (ENTER, dbl-click, Open With... )
2) Can you open it successfully via context menu?