XYplorer Beta Club

Dear XYplorer community,

Just switched from Mac to Windows and I found XYplorer such a wonderful product comparing to both the file explorer and the finder.

However, I seems to encounter a bug on the pdf preview. I have installed PDF Xchange editor and can see the pdf file content in the preview panel. But the preview is only available at a very low resolution...I wonder has anyone encountered this? Any suggestion will be much appreciated.


Best,
Tim

Welcome to the forum.

With PDF Xchange Editor the display in the file list should have the following icon and type description:
So it seems your previews are currently not generated by PDF XChange Editor, maybe do a reinstall of it and see whether this fixes the problem.
Btw, no problem with preview resolution here.

To check which handler XY is using you can enter this in the address bar:
The preview handler is responsible for everything you see in that preview pane, XY has no control over it, so with each different PDF app you install that has a preview handler you will get the preview displayed slightly differently, so if you aren't happy with the results change the handler.

You can also change the handler via UPDH if you want:
https://www.xyplorer.com/release_18.00.php#UDPH

If you already have more than 1 installed PDF handler, you will find the GUIDs of currently available preview handlers under this registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PreviewHandlers

https://www.xyplorer.com/faq-topic.php?id=PDFpreview

hey guys, thanks for the prompt replies. very helpful.

Somehow I fix the problem by uncheck and check the checkbox of the user-defined preview handlers. The bug might be because I reinstall the pdf-viewer earlier.

Thanks again, and now I can happily purchase XYplorer