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Can't enable custom context menu

Posted: 22 Feb 2018 08:09
by mwb1100
Right click doesn't bring up XY's custom context menu.

"Custom items in shell context menu" is checked in the configuration. I have tried turning that setting off & on (with a restart of XY in between). I have updated to 18.70.0100 with no improvement. I've restarted Windows. I'm at a loss about how to further trouble shoot this problem.

Running on Windows 7 SP1 x64.

Re: Can't enable custom context menu

Posted: 22 Feb 2018 08:28
by jupe
It could be this setting, it needs to be disabled:

Configuration | Other | Shell Integration | 64-bit Windows | Show the 64-bit context menu

Re: Can't enable custom context menu

Posted: 23 Feb 2018 09:00
by mwb1100
Thanks - that was it.

I never would have figured that out on my own.