Microsoft Office Can't Save!!

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n2tpa
Posts: 61
Joined: 06 Aug 2011 16:40

Microsoft Office Can't Save!!

Post by n2tpa »

Admin,

If I open a file using any Microsoft Office 2007 component (word, excel, powerpoint, etc) from within XYPlorer, when I try to save that file, I get an error. That error varies based on the specific program: Excel says "your file could not be saved due to a sharing violation", in Word it says "Word cannot complete the save due to a file permission error".

If I open these files independent of XY, but with XY running, they save normally; and (obviously), if I open these files with XY closed, they also save normally.

TThis started happening suddenly with no change to XY or my operating system (that I know of).

I am running Windows 7 Pro, SP1 and the XY version is 14. 50.0000, but was happening with a previous version also (14.10.????).

Any ideas what may be causing this??

n2tpa

PeterH
Posts: 2826
Joined: 21 Nov 2005 20:39
Location: DE W11Pro 24H2, 1920*1200*100% 3840*2160*150%

Re: Microsoft Office Can't Save!!

Post by PeterH »

Maybe you are previewing this file in XY?

n2tpa
Posts: 61
Joined: 06 Aug 2011 16:40

Re: Microsoft Office Can't Save!!

Post by n2tpa »

PeterH wrote:Maybe you are previewing this file in XY?
No dice; I'm definitely running the files from uSoft Office.

Does XY make any working or temporary copy of Office files while those files are open? If that copy is marking the file as open, or is read-only, this might explain why I can't save the original file.

Again, only files I open by double-clicking from within XY won't save. All others are fine.

N2tpa

highend
Posts: 14567
Joined: 06 Feb 2011 00:33
Location: Win Server 2022 @100%

Re: Microsoft Office Can't Save!!

Post by highend »

Try http://lockhunter.com/ to see if XY really has a handle on those files (that can't be saved from MS Office).

Post a screenshot of the lockhunter window if that's the case.
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n2tpa
Posts: 61
Joined: 06 Aug 2011 16:40

Re: Microsoft Office Can't Save!!

Post by n2tpa »

All,

My apologies for posting before I explored all avenues: A totally fresh installation is working properly. I don't know what about the old installation was corrupt, but once I simply put another copy of the portable program on this machine, it started working properly.

Thanks for the help.

Bill

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