Installation problems with 12.90

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CookieMonster

Installation problems with 12.90

Post by CookieMonster »

When I try to install version 12.90. I encounter this error, which prevents me from installing.

Image

Nighted
Posts: 463
Joined: 21 Jan 2007 01:58
Location: Gitmo Nation North, Win 7/10/Linux/(x64)

Re: Installation problems with 12.90

Post by Nighted »

Sounds like XYplorer.exe might be stuck in memory?
I want XY to serve soft ice cream. Please Don, make XY serve soft ice cream.

CookieMonster

Re: Installation problems with 12.90

Post by CookieMonster »

I shut it down before installing the update !

Enternal
Posts: 1175
Joined: 10 Jan 2012 18:26

Re: Installation problems with 12.90

Post by Enternal »

Just a quick check but I'm sure you ran the installer as Admin right? Otherwise you might need to use IObit Unlocker to figure out that is locking that file.

CookieMonster

Re: Installation problems with 12.90

Post by CookieMonster »

Enternal wrote:Just a quick check but I'm sure you ran the installer as Admin right? Otherwise you might need to use IObit Unlocker to figure out that is locking that file.
Of course I ran the installer as Administrator. That is standard procedure, any computer expert should know :)

Marco
Posts: 2354
Joined: 27 Jun 2011 15:20

Re: Installation problems with 12.90

Post by Marco »

Try Unlocker.
Tag Backup - SimpleUpdater - XYplorer Messenger - The Unofficial XYplorer Archive - Everything in XYplorer
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RalphM
Posts: 2090
Joined: 27 Jan 2005 23:38
Location: Cairns, Australia

Re: Installation problems with 12.90

Post by RalphM »

CookieMonster wrote:Of course I ran the installer as Administrator. That is standard procedure, any computer expert should know :)
Though with XY it works quite well as a regular user too! (I haven't set XY to replace WE completely, which might influence this)
I always install it as a regular user and never had a problem so far.
Ralph :)
(OS: W11 25H2 Home x64 - XY: Current x64 beta - Office 2024 64-bit - Display: 1920x1080 @ 125%)

CookieMonster

Re: Installation problems with 12.90

Post by CookieMonster »

Unlocker looks like it's full of malware and other software, this is odd why this is happening. Hopefully the author reads this thread.

Marco
Posts: 2354
Joined: 27 Jun 2011 15:20

Re: Installation problems with 12.90

Post by Marco »

I don't know why you say this. Maybe it offers some toolbar during installation, but a wise pc user knows how to avoid this. And it does its work perfectly.
Tag Backup - SimpleUpdater - XYplorer Messenger - The Unofficial XYplorer Archive - Everything in XYplorer
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xman
Posts: 133
Joined: 28 Nov 2009 22:57

Re: Installation problems with 12.90

Post by xman »

Unlocker is a great tool and I use it myself. But if you for some reason don't like it, you can try LockHunter instead, which has similar functionality.
http://lockhunter.com/

CookieMonster

Re: Installation problems with 12.90

Post by CookieMonster »

Both Unlocker and Lockhunder didn't solve the problem, as to why I can't install version 12.90

xman
Posts: 133
Joined: 28 Nov 2009 22:57

Re: Installation problems with 12.90

Post by xman »

So what did those two tools show you? They should display whatever is blocking the given file (in this case xyplorer.exe). If nothing is blocking the file, did you try to just delete it and then run the installator?

CookieMonster

Re: Installation problems with 12.90

Post by CookieMonster »

xman wrote:So what did those two tools show you? They should display whatever is blocking the given file (in this case xyplorer.exe). If nothing is blocking the file, did you try to just delete it and then run the installator?
I have deleted the file, three times and with that ran the installer, same issue arise !

xman
Posts: 133
Joined: 28 Nov 2009 22:57

Re: Installation problems with 12.90

Post by xman »

Did you try to restart the computer? Other than that, you don't need to install anything, you can just download the portable version and extract it.

CookieMonster

Re: Installation problems with 12.90

Post by CookieMonster »

I can't restart the computer if it didn't install. Previous versions had no problem, this version, what the heck is going on !

Edit: Version 13.00 installed without any problems :)
Last edited by CookieMonster on 27 Sep 2013 17:35, edited 1 time in total.

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