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Re: Preview problems
Posted: 02 May 2021 18:52
by admin
1) Windows Media Player does not support auto-play AFAIK. But when you preview on the Preview Tab (instead of the Preview Pane) you should get auto-play for videos.
2) The recent beta (v21.70.0106 ) fixes a bug that might explain your video preview problems. You can download it here from the forum.
Re: Preview problems
Posted: 02 May 2021 19:05
by Horst
In my system VLC is set as default Video player.
It doesn't need any codec packages and works fine for formats like mp4 and flv
In XY none of the formats are working, only a static frame is shown.
The formats are all configured in the Preview Video

- Screenshot - 02.05.2021 , 19_04_30.png (68.89 KiB) Viewed 2631 times
setiings.
Re: Preview problems
Posted: 02 May 2021 19:21
by admin
If VLC does not install system wide preview handlers (codecs) then other apps cannot profit from its power.
Re: Preview problems
Posted: 02 May 2021 19:47
by Horst
admin wrote: ↑02 May 2021 19:21
If VLC does not install system wide preview handlers (codecs) then other apps cannot profit from its power.
Ok, I have now addionaly installed K-Lite_Codec_Pack_1612_Basic
and all is fine.
Re: Preview problems
Posted: 02 May 2021 20:38
by StarPotato
admin wrote: ↑02 May 2021 18:52
1) Windows Media Player does not support auto-play AFAIK. But when you preview on the
Preview Tab (instead of the Preview Pane) you should get auto-play for videos.
2) The recent beta (v21.70.0106 ) fixes a bug that might explain your video preview problems. You can download it here from the forum.
The newest beta did not fixed my problem. I don't quite understand the root of that particular issue because sometimes it's working, some other times it's not. That is without considering the weird workaround by opening 2 XYplorer with video previews.
Re: Preview problems
Posted: 02 May 2021 21:04
by admin
Is it always the same videos that don't work?
Re: Preview problems
Posted: 02 May 2021 21:29
by StarPotato
admin wrote: ↑02 May 2021 21:04
Is it always the same videos that don't work?
No, I tried with a lots of videos (from a pool of thousands), some from years ago, some recent, some freshly converted to mp4.
The only consistency between test is the ghosting effect on the preview pane or preview tab.
Re: Preview problems
Posted: 02 May 2021 21:42
by nas8e9
StarPotato wrote: ↑02 May 2021 21:29
admin wrote: ↑02 May 2021 21:04
Is it always the same videos that don't work?
No, I tried with a lots of videos (from a pool of thousands), some from years ago, some recent, some freshly converted to mp4.
The only consistency between test is the ghosting effect on the preview pane or preview tab.
As regards the ghosting effect: what video card do you have and are you running the latest stable driver for it?
Re: Preview problems
Posted: 02 May 2021 21:48
by admin
And make sure you use v21.70.0106 or later.
Re: Preview problems
Posted: 02 May 2021 21:55
by Horst
StarPotato wrote: ↑02 May 2021 17:51
For completeness, if Windows Media Player is set to default, the preview is showing and playing but NOT auto-playing.
I tried with multiple players as default and only Windows Player is working fine.
I had the same problems as you before.
Since I installed K-Lite_Codec_Pack_1612_Basic XY is playing videos just fine.
My default video player is still set to VLC.
So my status is:
- The Windows media player can play almost anything,
- XYplorer plays all sort of formats (some not with autoplay but thats normal)
- I get VLC when I double click video files.
Re: Preview problems
Posted: 02 May 2021 23:02
by StarPotato
I'm using the latest BETA version (found on the forum) v21.70.0106 de XYplorer and I'm using K-lite Codec16.1.2 Basic
I have a GTX 1070 running the latest drivers and my BIOS is up to date.
I don't think this is a hardware issue (i7 CPU and 32 GB of RAM)
I though it could be because I have 2 very large widescreens taxing too heavily my hardware, so I pluged-in my old 1920x1080 monitors, no positive feedback.
During my last attempt to diagnose my problem, I reinstalled Windows 10 from scratch, running the latest updates and all, and before reinstalling all my programs I tested XYplorer video preview with K-Lite Codec with no positive feedback.
The problem don't come from the video files as I tested about thousands of video files (I'm sorting a lots a video footage).
As I said previously, I can run the video previews on a VM (I'm currently running XYplorer from a VM to sort my files) and it works perfectly fine on my other computer.
Re: Preview problems
Posted: 02 May 2021 23:43
by highend
As I said previously, I can run the video previews on a VM (I'm currently running XYplorer from a VM to sort my files) and it works perfectly fine on my other computer.
You are using a completely fresh installation without any former settings of XY in that VM?
What you've written before that you tried
fresh; and it's working fine on your normal installation but not when you uninstall XY and reinstall it. To me that sounds like it is still using your old settings, otherwise both versions would behave identical...
Re: Preview problems
Posted: 03 May 2021 00:17
by StarPotato
highend wrote: ↑02 May 2021 23:43
As I said previously, I can run the video previews on a VM (I'm currently running XYplorer from a VM to sort my files) and it works perfectly fine on my other computer.
You are using a completely fresh installation without any former settings of XY in that VM?
What you've written before that you tried
fresh; and it's working fine on your normal installation but not when you uninstall XY and reinstall it. To me that sounds like it is still using your old settings, otherwise both versions would behave identical...
Completly fresh install with no former settings (expect my license key).
I just tested the fresh trick (just to be sure) and it doesn't work.
The only thing working is if I run a video preview on a XYplorer instance in the background and I work on another one instance (with or without "fresh;")
So you are totally right, both versions behave in an identical manners, ghosting (when moving the edges of the XY window) or just blank outline
Re: Preview problems
Posted: 09 Jun 2021 02:09
by zakoul
This is all due to the Nvidia video drivers. The latest version with which there are no problems with video preview is 391.35. And developer XYplorer is in no hurry to solve this problem.
viewtopic.php?f=2&t=21265
Re: Preview problems
Posted: 09 Jun 2021 02:48
by RalphM
I (still) don't get why you expect the XY developer to solve a problem that you clearly describe as having been introduced by a NVIDIA driver update?