PDF Problems

rod147 · Post by **rod147** » 30 Oct 2006 10:23

I'm having trouble previewing pdf's and getting the following error message. I'm running Acrobat 5.0

Post by **admin** » 30 Oct 2006 11:16

Cannot do anything here as it is an IE error, not an XY error. As you know, I'm using IE to preview PDFs.

Gandolf · Post by **Gandolf** » 30 Oct 2006 13:46

I've never seen this message with PDF's, it's usually a badly written script in an HTML document. It can normally be ignored, and does not stop the document being viewed. Have you checked that the documents do not have the wrong extension?

rod147 · Post by **rod147** » 30 Oct 2006 13:52

The documents launch ok with Acrobat, I only get the error message when trying to preview with XY. They have worked ok in the past with XY, maybe the problem began when I upgraded to IE7 recently although I cant say that for sure.

Post by **admin** » 30 Oct 2006 14:01

rod147 wrote:The documents launch ok with Acrobat, I only get the error message when trying to preview with XY. They have worked ok in the past with XY, maybe the problem began when I upgraded to IE7 recently although I cant say that for sure.

Open IE and drag such a file into it to prove that the error has nothing to do with XY. If no error, come back to me.

rod147 · Post by **rod147** » 30 Oct 2006 14:11

No errors occur when dragging a pdf file onto an IE7 window, the window displays the pdf perfectly.

Post by **admin** » 30 Oct 2006 14:15

rod147 wrote:No errors occur when dragging a pdf file onto an IE7 window, the window displays the pdf perfectly.

Ok, can you send me such a file by email?

rod147 · Post by **rod147** » 30 Oct 2006 14:26

umm...ok. But we're talkin just plain regular pdf files here, one of the widely used formats on www. Surely you must have come across these before?

Post by **admin** » 30 Oct 2006 14:34

rod147 wrote:umm...ok. But we're talkin just plain regular pdf files here, one of the widely used formats on www. Surely you must have come across these before?

Of course, I have 100s of them and they all work fine in XY! So, I supposed it's something special with your files.

OTOH, if you have this issue with all your PDFs then it might rather be some incompatibility with IE7...

Other users use IE7???

lukescammell · Post by **lukescammell** » 30 Oct 2006 16:41

IE7 and PDFs preivew fine for me. Something's broken on your setup I'd imagine Rod. ORRRRRRRR, it's because you're using an ancient PDF reader. We're on version 7 now, so if you can update, please do!

rod147 · Post by **rod147** » 30 Oct 2006 17:03

Yes it is quite old, 5.0. But its the full paid for read/write version, which I need. Wondering if I can simultaneously install V7 reader without screwing up the other one

surrender · Post by **surrender** » 30 Oct 2006 17:32

Maybe then you can install an alternative pdf viewer like foxit reader (which is also portable) since you need it only for previewing. That way you wont have to worry abt newer adobe version. I can preview using foxitreader, not sure abt other freewares. Here is the ling if you need.

http://www.foxitsoftware.com/downloads/

RalphM · Post by **RalphM** » 30 Oct 2006 22:39

rod147 wrote:Yes it is quite old, 5.0. But its the full paid for read/write version, which I need. Wondering if I can simultaneously install V7 reader without screwing up the other one

Some time ago I had Acrobat 6 Professional and Acrobat Reader 7 installed on the same system w/o any problems as far as I recall.
Just one thing - on dbl click the pdf's are naturally opened with the app that's registered last, but that's not really a problem...

jacky · Post by **jacky** » 30 Oct 2006 23:16

RalphM wrote:Just one thing - on dbl click the pdf's are naturally opened with the app that's registered last, but that's not really a problem...

FYI that behavior can be changed using XY's own file association (Tools/LM/File Associations)

lukescammell · Post by **lukescammell** » 31 Oct 2006 10:10

rod147 wrote:Yes it is quite old, 5.0. But its the full paid for read/write version, which I need. Wondering if I can simultaneously install V7 reader without screwing up the other one

As I recall, when installing Reader 7, it asks you which version of Acrobat you want to open and which you want to install the viewer for IE... please don't hold me to this as it's morning, and mornings, well, they're bad

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