app freezes after deletion of large nr of files

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Terry Byrne
Posts: 42
Joined: 25 May 2012 17:25

app freezes after deletion of large nr of files

Post by Terry Byrne »

Hello!
I'm facing this problem repeatedly so I decided to ask for some help.


After deletion of 18.562 files - almost 30 minutes and no chance XYplorer become responsive again!
I bet it's UNDO capabilities that are interfering. any way I can disable it, temporarily? A setting to auto-disable if selected items are > say 5000 files?
It does delete the files but then freezes to death.


*NO, disabling UNDO does not make a difference here... =S


Upon deletion of ~122 k files, I got this:

Error: 7 (00000007)
Desc: Out of memory
Dll: 0
Proc: RefreshAfterShop

Source: XYplorer
XY ver: 9.90.0402
OS: Windows XP Professional (Service Pack 3), 32-bit
Date: 10/6/2012 12:36:59


The app did not shut, just went frozen.


Please note: the files are deleted. The problem is the freeze I face so I need to close-kill XYpllorer each and every time. Too bad.

nas8e9
Posts: 2232
Joined: 21 Jun 2008 14:50

Re: app freezes after deletion of large nr of files

Post by nas8e9 »

Hi and welcome,

I can think of two things to try:
1. first and foremost, if your license allows, I'd install the latest release or even beta version, for the simple reasons that the developer will probably not want to bug-trawl an old release, as well as that this problem may already be fixed;
2. does backgrounding deletes (Configuration > File Operations > Background Processing > Enable background processing, and applied to at least Delete) help matters?

Terry Byrne
Posts: 42
Joined: 25 May 2012 17:25

Re: app freezes after deletion of large nr of files

Post by Terry Byrne »

The deletion from list, ie, huge number of files inside sub folders, does not cause this freezing. But deleting files from a search or a branch view tab, does.


@nas8e9: using 11.30.


Yes, I'll try that. Thanks!

nas8e9
Posts: 2232
Joined: 21 Jun 2008 14:50

Re: app freezes after deletion of large nr of files

Post by nas8e9 »

Terry Byrne wrote:@nas8e9: using 11.30.
Glad to hear :). I based the first point on this bit in the error report:
Source: XYplorer
XY ver: 9.90.0402

Terry Byrne
Posts: 42
Joined: 25 May 2012 17:25

Re: app freezes after deletion of large nr of files

Post by Terry Byrne »

I tried on several other versions/operating systems just to see if I could find an error-free one.
Unfortunately none was found so I decided to ask for help here.

nas8e9
Posts: 2232
Joined: 21 Jun 2008 14:50

Re: app freezes after deletion of large nr of files

Post by nas8e9 »

Terry Byrne wrote:I tried on several other versions/operating systems just to see if I could find an error-free one.
Unfortunately none was found so I decided to ask for help here.
No problem, glad to help.

Did backgrounding deletes improve matters?

Terry Byrne
Posts: 42
Joined: 25 May 2012 17:25

Re: app freezes after deletion of large nr of files

Post by Terry Byrne »

Another common problem: when I invoke Selection Filter on a search results tab containing several files it resorts list and come back to normal list view so I can't Select Filter anything. That doesnt happen on branch view tab though, ie, the list is refreshed but brach view tab is kept instead of beaming to original list view. Hope this is clear enough.

*Did backgrounding deletes improve matters?
No.

admin
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Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
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Re: app freezes after deletion of large nr of files

Post by admin »

Terry Byrne wrote: Upon deletion of ~122 k files, I got this:

Error: 7 (00000007)
Desc: Out of memory
Dll: 0
Proc: RefreshAfterShop
"Out of memory" is a rare bug.

Can you reproduce this? Well, deleting 122 k files is a bit hard to reproduce often...

Please describe as detailed as possible what you did. I will try to reproduce it.

Terry Byrne
Posts: 42
Joined: 25 May 2012 17:25

Re: app freezes after deletion of large nr of files

Post by Terry Byrne »

Always happens.


Download a pack like this:
http://sourceforge.net/projects/openico ... 2/download


Do a branch view on it, then visual filter "|!*.ico", selection filter "*:". Del everything.


For the "out of memory", do it on a larger pack like http://sourceforge.net/projects/openico ... 2/download

admin
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Re: app freezes after deletion of large nr of files

Post by admin »

Terry Byrne wrote:Do a branch view on it, then visual filter "|!*.ico", selection filter "*:". Del everything.
To recycler or permanent?

admin
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Re: app freezes after deletion of large nr of files

Post by admin »

Anyway, v11.30.0007 should improve it.

Terry Byrne
Posts: 42
Joined: 25 May 2012 17:25

Re: app freezes after deletion of large nr of files

Post by Terry Byrne »

Error: 7 (00000007)
Desc: Out of memory
Dll: 0
Proc: RefreshAfterShop

Source: XYplorer
XY ver: 11.30.0007
OS: Windows 7 Professional (Service Pack 1), 32-bit
Date: 11/6/2012 10:58:07

All other problems are gone but this one which happens on deletion of +-126k files.


Reproduce downloading again the ~400 MB file from my previous post, "For the "out of memory", do it on a larger pack like http://sourceforge.net/projects/openico...

admin
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Re: app freezes after deletion of large nr of files

Post by admin »

Confirmed (v11.30.0007). v11.30.0008 survived one test here.

Terry Byrne
Posts: 42
Joined: 25 May 2012 17:25

Re: app freezes after deletion of large nr of files

Post by Terry Byrne »

Problem is gone. A small request: when I am in rename mode and hit the end of the list, if I press the down arrow key the rename mode jumps to the top of the list and that is cool. Can this be done on list, too, in "normal" mode?


Option to jump to first folder or first file wouldn't be bad at all as sometimes is really a pain to scroll all the way up to the first file. Sort folders apart is on. Sure "home" key is an option if I want to scroll up to the first folder, but what happens in rename mode is a bit faster when you have to do such a thing repeatedly.


All in all huge thanks for solving my problem with huge lists!

admin
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Re: app freezes after deletion of large nr of files

Post by admin »

Terry Byrne wrote:Problem is gone. A small request: when I am in rename mode and hit the end of the list, if I press the down arrow key the rename mode jumps to the top of the list and that is cool. Can this be done on list, too, in "normal" mode?


Option to jump to first folder or first file wouldn't be bad at all as sometimes is really a pain to scroll all the way up to the first file. Sort folders apart is on. Sure "home" key is an option if I want to scroll up to the first folder, but what happens in rename mode is a bit faster when you have to do such a thing repeatedly.
1. No

2. Miscellaneous / Focus Functions / Switch Focus between Files and Folders

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