missing folder

[luis]

Hi:
I have a SD drive with five folders in the root. I can see 4 of them in the tree but one is missing (nevertheless windows explorer shows the five).
In the pane area I have the missing one locked showing its contents (and I can navigate deeper in its subfolders). If I double click in a blank area then the 4 folders in the root appear, but not the missing one.
If I check in view->show->"show hidden files and folders" the missing folder doesn't appear.
This is a recent problem, i.e. yesterday I can saw the five folders.
The missing one is where I save my documents, and all are working fine in word, excel, adobe or whatever.
Any suggestion?
thanks.
Luis.

[nas8e9]

In order to exclude the obvious:
- you don't have either View > Mini Tree > Mini Tree, or View > Lock Tree, enabled?;
- does View > Reset Tree do anything?

[luis]

1-No
2-Nothing

thanks anyway

[nas8e9]

1-No
2-Nothing

thanks anyway

Could you post a screenshot with both the Tree and the List visible?

[luis]

attached is the screenshot with both xyplorer and the windows explorer in drive e:\.
In the tree view of xyplorer you can see only 4 folders, while in windows there are 5 (as it really is).
(The on-screen keyboard is in the picture because I have a keyboard without the "print screen" key, then I used the virtual keyboard)
thanks.

[luis]

sorry, I forgot to attach the file.

[grindax]

.

[luis]

bigger picture attached.

Yesterday nothing was "special" to thist folder. If anything is now it must relate to xyplorer. Maybe I changed something in the program. I don't use any encriptation software nor I have protected any folder.

I think you are right pointing me in the attributs direction. I checked all five and there is something in wich the missing one is different: from within windows explorer if I right click the missing folder and select "propoerties", then in the attributes section the "hide" option greyed and can't be marked, while the other four are not marked but can be marked if I wish.

thanks for your help.

[Marco]

Can you reproduce this behaviour with a fresh install?
One thing I notice is that WE shows "Documentos", while XY says "Documents". Strangely placed special folder? I don't know, but it seems so to me.
Please keep us up-to-date because it's quite an interesting thing

[luis]

I don't think the difference between "documents" and "documentos" is relevant.
I will try a re-install, but prior I need to save the information on labels I use for some files. The problem is I don't know where it is saved.

[nas8e9]

I don't think the difference between "documents" and "documentos" is relevant.
I will try a re-install, but prior I need to save the information on labels I use for some files. The problem is I don't know where it is saved.

You can try with a parallel installation as described here.

[luis]

Problem solved.
I solved the problem by using the software Attribute Changer 7.0 (http://www.petges.lu/download/) and deselecting the "system" box. Now the missing folder is visible again.
Thanks for your help, you were right pointing to attributes!

[j_c_hallgren]

Problem solved.
I solved the problem by using the software Attribute Changer 7.0 (http://www.petges.lu/download/) and deselecting the "system" box. Now the missing folder is visible again.
Thanks for your help, you were right pointing to attributes!

And you couldn't do this from the Properties tab on the Info Panel? That's where we change the various attributes of files/folders in XY.

[grindax]

.