GUI Lockup lsass

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acheton
Posts: 292
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Location: XY 64bit, Win 11 at 100%

Re: GUI Lockup lsass

Post by acheton »

nas8e9 wrote:You weren't able to determine which of the three was the worst offender?
The three in question are Carbonite, Tortoise SVN and Dropbox. Carbonite never appears in XYplorer so I never considered that could be an option but both of the other two seem to cause issue. The worst offender seemed to be Dropbox although at times TSVN was bad too. Does that help?

nas8e9
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Re: GUI Lockup lsass

Post by nas8e9 »

acheton wrote:
nas8e9 wrote:You weren't able to determine which of the three was the worst offender?
The three in question are Carbonite, Tortoise SVN and Dropbox. Carbonite never appears in XYplorer so I never considered that could be an option but both of the other two seem to cause issue. The worst offender seemed to be Dropbox although at times TSVN was bad too. Does that help?
Thank you. Some problems seem to come in (small) waves, with the last batch of overlay problem a little while back. Not exactly good to know such problems are still there, but some idea of which overlays are particularly problematic, is useful for both the developer as well as forum members when trying to troubleshoot.

@AntKnee: Does disabling Configuration > Advanced > Show icon overlays, make any difference?

AntKnee
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Re: GUI Lockup lsass

Post by AntKnee »

THAT'S IT! YOU FOUND IT!!
acheton, THANK YOU SO MUCH for posting this!!!

I disabled and didn't have it lockup since. How did you ever find/suspect that was causing it? You increased my productivity and saved my sanity! I can finially get back after months of abuse.

The only program I know that uses overlays (and my reason for enabling this) is TortoiseSVN. I agree with you that I would rather not have icons than deal with lockups. But why can't there be both? Don, is there a way to track this down and fix? It seems very likely (and other users that experience this can try to confirm TortoiseSVN) that the icons are causing this.

admin
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Re: GUI Lockup lsass

Post by admin »

AntKnee wrote:THAT'S IT! YOU FOUND IT!!
acheton, THANK YOU SO MUCH for posting this!!!

I disabled and didn't have it lockup since. How did you ever find/suspect that was causing it? You increased my productivity and saved my sanity! I can finially get back after months of abuse.

The only program I know that uses overlays (and my reason for enabling this) is TortoiseSVN. I agree with you that I would rather not have icons than deal with lockups. But why can't there be both? Don, is there a way to track this down and fix? It seems very likely (and other users that experience this can try to confirm TortoiseSVN) that the icons are causing this.
OK, that's a very interesting find, of course! I followed this thread and have recently changed a little thing (not in change log) that *might* have caused trouble with overlays. So my question is: Do you still get lockups with icon overlays with version v9.90.0803?

acheton
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Re: GUI Lockup lsass

Post by acheton »

admin wrote:OK, that's a very interesting find, of course! I followed this thread and have recently changed a little thing (not in change log) that *might* have caused trouble with overlays. So my question is: Do you still get lockups with icon overlays with version v9.90.0803?
I have jsut got back from a holiday and was therefore only just able to reply to this thread. I have turned Icon Overlays back on and am running the latest beta - I'll keep you posted as to the results.

wraithdu
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Re: GUI Lockup lsass

Post by wraithdu »

I've had this problem for as long as I've used XYplorer and Dropbox. I've posted in other threads about it (can't recall which ones). I also use Win7 x64 on two separate systems, a laptop and a desktop. Disabling overlays always fixes the issue. It occurs whenever Dropbox in syncing a file, and is still present in 9.90.0809.

wraithdu
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Re: GUI Lockup lsass

Post by wraithdu »


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Re: GUI Lockup lsass

Post by admin »

wraithdu wrote:I've had this problem for as long as I've used XYplorer and Dropbox. I've posted in other threads about it (can't recall which ones). I also use Win7 x64 on two separate systems, a laptop and a desktop. Disabling overlays always fixes the issue. It occurs whenever Dropbox in syncing a file, and is still present in 9.90.0809.
Does disabling auto-refresh also fix it?

wraithdu
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Re: GUI Lockup lsass

Post by wraithdu »

No, it does not.

I tried to do a little digging with Process Explorer, but other than a jump in the XYplorer process and the main XYplorer thread, I didn't see anything obvious. Nothing stuck out looking at the XYplorer thread stack either. The CPU spikes up to ~10-13% for the duration of the freeze.

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Re: GUI Lockup lsass

Post by admin »

wraithdu wrote:No, it does ot.
That makes it hard to understand. Without auto-refresh XY does nothing with icon overlays, unless you force a refresh by pressing F5. Leaves me clueless.

EDIT: Nope, wrong! Just saw it does something, so there's a bug... :twisted:

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Re: GUI Lockup lsass

Post by admin »

v9.90.0811 should fix the auto-refresh bug. Which means that now turning off auto-refresh should fix the icon overlays lockup. Right?

I also changed a tiny thing that might fix the icon overlays lockup with a chance of 0.5 %.

wraithdu
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Re: GUI Lockup lsass

Post by wraithdu »

0811 does fix the auto-refresh bug, and turning off auto-refresh does fix the freeze/lag. However the original problem remains... too bad for that 0.5% ;)

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Re: GUI Lockup lsass

Post by admin »

wraithdu wrote:0811 does fix the auto-refresh bug, and turning off auto-refresh does fix the freeze/lag. However the original problem remains... too bad for that 0.5% ;)
At least the problem is isolated now. One day inspiration might come.

acheton
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Re: GUI Lockup lsass

Post by acheton »

I've been monitoring this issue since the fix that Don put in place. I have been using the latest betas over the last 2-3 weeks and have not seen a recurrence of the hanging issue which I was seeing before with Icon Overlays. I just thought it might be useful to feedback.

thanks,

ach

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Re: GUI Lockup lsass

Post by admin »

acheton wrote:I just thought it might be useful to feedback.
Thanks!

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