OT: TrialPay

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admin
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OT: TrialPay

Post by admin »

Anybody heard of TrialPay? They are approaching me but I don't have the time to check them out thoroughly...


mwb1100
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Re: OT: TrialPay

Post by mwb1100 »

I've used TrialPay as a purchaser to get one or 2 things and it more or less worked for me. Of course, I can't give you any information about what it's like to be a vendor using trialpay to 'sell' software. Any problems I had I can attribute to one of the following:

- the software vendor (so there likely would have been issues whether trialpay was involved or not)
- the vendor of the thing purchased through trialpay (once again - if I bought the item without trialpay involved, I think I'd have had similar problems)
- sometimes what you purchase through trialpay to get the 'deal' will cost more than if you were buying the thing outside the trialpay process. For example, some trialpay offers are for flowers - you may pay more for the same flowers when part of a trialpay deal than if trialpay isn't involved. I have no problem with this, but people should be aware of the practice.

So it boils down to: a customer buying something using trialpay needs to be aware of what they're paying and what they're getting. And I think having 3 entities involved (trialpay, the software vendor, and the other vendor) may make things a bit more confusing for the customer in terms of who's responsible for what. I don't know if this results in customer complaints that find their way to the software vendor, but I wouldn't be surprised. Of course, I have absolutely no idea what percentage of what I paid via trialpay gets to each of the vendors. Just out of curiosity I'd be interested in knowing if that's something that can (and makes sense) to be disclosed.

Here's a list of software that's available via trialpay that might give you an idea of who uses it and/or others that you might contact to see how well it works (the list is a few years old, so it might be pretty inaccurate today): http://maggiewang.com/2007/06/06/maggie ... are-offers
Last edited by mwb1100 on 06 Jan 2010 21:45, edited 1 time in total.

j_c_hallgren
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Re: OT: TrialPay

Post by j_c_hallgren »

admin wrote:Anybody heard of TrialPay? They are approaching me but I don't have the time to check them out thoroughly...
I've heard/seen of them but not used it...I think it was via Ad-Aware or WinZip or similar...

Found a few articles about it...some of the companies "advertising" seem to be big names, and not just typical stuff...
http://venturebeat.com/2008/02/20/trial ... h-a-catch/

And here's another vendor using it as you might: http://www.atelierweb.com/awft/getfree.htm

And one of the products I've used (Foxit) is one of their case studies:
http://info.trialpay.com/marketing_coll ... /foxit.pdf

So I'd say that while it seems the consumer may need to be fully aware of what they have to do (or when) in order to get the "free" product, which it seems some don't, then I don't see the harm with exploring another marketing option...
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admin
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Re: OT: TrialPay

Post by admin »

Thanks guys! :)

lukescammell
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Re: OT: TrialPay

Post by lukescammell »

I've purchased software through Tiral Pay before. It worked pretty well for me. It's a hell of a lot more complicated than just buying software, but if you desperately want something free... wonder what it's like from the vendor perspective?
Used to update to the latest beta every day. Now I have children instead…
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admin
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Re: OT: TrialPay

Post by admin »

lukescammell wrote:I've purchased software through Tiral Pay before. It worked pretty well for me. It's a hell of a lot more complicated than just buying software, but if you desperately want something free... wonder what it's like from the vendor perspective?
I contacted them a week ago but never got an answer. This is all I need to know.

Chapter closed, thanks for info anyway!

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