NEtwork not available - XY hangs for several minutes

[admin]

Don, I have problems, still.

XY is set to assume servers exist.


I have a server in the networ currently working hard (copying files or so).
When I tried to acces that tab, XY hung several minutes again!

How can that be?

Got Auto-Refresh enabled for network?

nope - should I?

No. It might have explained the delay.

No other ideas at the moment. I can make a deeper analysis later to pinpoint the problem, but at the moment I have no time for it. I wonder why others do not report similar problems.

[ReviewPilot]

Don, I have problems, still.

XY is set to assume servers exist.


I have a server in the networ currently working hard (copying files or so).
When I tried to acces that tab, XY hung several minutes again!

How can that be?

Got Auto-Refresh enabled for network?

nope - should I?

No. It might have explained the delay.

No other ideas at the moment. I can make a deeper analysis later to pinpoint the problem, but at the moment I have no time for it. I wonder why others do not report similar problems.

thx, that would be fine.

our company network is quite big.
don't know the exact structure/technical details.

maybe other peoples network servers do not hang that often

[admin]

Don, I have problems, still.

XY is set to assume servers exist.


I have a server in the networ currently working hard (copying files or so).
When I tried to acces that tab, XY hung several minutes again!

How can that be?

Got Auto-Refresh enabled for network?

nope - should I?

No. It might have explained the delay.

No other ideas at the moment. I can make a deeper analysis later to pinpoint the problem, but at the moment I have no time for it. I wonder why others do not report similar problems.

thx, that would be fine.

our company network is quite big.
don't know the exact structure/technical details.

maybe other peoples network servers do not hang that often

Okay, please remind me in about 4 weeks (my list is too full to add another note... ) -- if you can reproduce the issue at will we can surely find a solution then.

[ReviewPilot]

Okay, please remind me in about 4 weeks (my list is too full to add another note... ) -- if you can reproduce the issue at will we can surely find a solution then.

termin set

[ReviewPilot]

Okay, please remind me in about 4 weeks (my list is too full to add another note... ) -- if you can reproduce the issue at will we can surely find a solution then.

termin set

Hello Don,

4 weeks are over.
Could you maybe go into this issue again?


Thx, RP

[admin]

Okay. You say "... searching for that connection for several minutes " ... since I'm just using system functions for network connecting I think that the time that is spent on searching for a connection should be cnofigurable somewhere outside XY. Some "TimeOut" value probably...

I have no chance here to interrupt the function since it does not come back to me before it, well, comes back.

[ReviewPilot]

hmm,
that's what I thought would be a problem for u..

So - no chance till we find out where one could set (or where XY could bypass) that system TimeOut value?

[admin]

hmm,
that's what I thought would be a problem for u..

So - no chance till we find out where one could set (or where XY could bypass) that system TimeOut value?

You said: "XY is set to assume servers exist." Then you open tabs pointing to servers that do not exist. So maybe it's better in your case to not assume servers exist.

You also (if you did not do already) should check out this test app: http://www.xyplorer.com/download/ExistUNC.zip
It helps you to find the fastest way to determine that a net path is not available.

[ReviewPilot]

You said: "XY is set to assume servers exist." Then you open tabs pointing to servers that do not exist. So maybe it's better in your case to not assume servers exist.

I had that before. It was no better. maybe worse.

You also (if you did not do already) should check out this test app: http://www.xyplorer.com/download/ExistUNC.zip
It helps you to find the fastest way to determine that a net path is not available.

I will check that. thx
RP

[ReviewPilot]

Help me Don,

I still am having this issue.
Yesterday, I had no access to one server (and I tried to access a related tab), and XY hang 7 Minutes or so.

Afterwards I set "asume server exist" to off, and today it hangs again because a server is down. 20 Minutes is how long I waited for XY, I could do nothing with XY. I then shut the computer down, but everytime I wanna open XY, it will not (but the process is started), as it cannot access the currently open tab.

Could you maybe implement sth so crashes or access to single tabs does not influence the other tabs?

This is crazy, I don't know why we can't use a timer, and when there's no access for 10 seconds, it shows ("no access") and lets me go on with work..I hate MS!
Any other workaround possible for XY?

[admin]

Help me Don,

I still am having this issue.
Yesterday, I had no access to one server (and I tried to access a related tab), and XY hang 7 Minutes or so.

Afterwards I set "asume server exist" to off, and today it hangs again because a server is down. 20 Minutes is how long I waited for XY, I could do nothing with XY. I then shut the computer down, but everytime I wanna open XY, it will not (but the process is started), as it cannot access the currently open tab.

Could you maybe implement sth so crashes or access to single tabs does not influence the other tabs?

This is crazy, I don't know why we can't use a timer, and when there's no access for 10 seconds, it shows ("no access") and lets me go on with work..I hate MS!
Any other workaround possible for XY?

No timer can help here. It's a network API that never returns. You really wait 20 minutes? I would shoot the app after 20 seconds!

Sorry, but there's nothing I can do.

[ReviewPilot]

You really wait 20 minutes? I would shoot the app after 20 seconds!

yes, that's what I tried. I do not wait this long everytime . I then shot it. well even the shooting was not easy. it took a vast amount of time (1 minute or so).

but anyhow, as I said, now I cannot start XY anymore, as the server is still down.
Well, I have just reset the corresponding Tab2 entries in the ini, now it starts fine. It's a shame the program cannot work with such a tab open (also if it's not ur fault).
For me, looking back over the last months having several server issues in the company, such behaviour is a no-go.

Strangely I also recognized that lill old stupid windowsExplorer also had access-problems and it took a time to react, but comparing both programs parallel, XY hang much longer (till I shot it)..

Nice day, ReviewPilot


EDIT: now, is it normal XY uses 2 processes in Taskmanager ("Anwendungen"), one for the tab, one for the app?

[admin]

And in ExistUnc there was not a single way to determine that your server is down in a shorter time??

EDIT: now, is it normal XY uses 2 processes in Taskmanager ("Anwendungen"), one for the tab, one for the app?

Yes, it's a harmless side-effect.

[ReviewPilot]

And in ExistUnc there was not a single way to determine that your server is down in a shorter time??

well, honestly speaking, that does not help me much, does it?

My goal is to work with XYplorer on all tabs, and maybe the "server-down-Tab" greyed out. Not to find out which servers have said bye-bye. It's not that the servers are down on a regulary intervall, it's crashes, so it may happen while I'm working on that tab.

What should I do? Always, before switching to my servers tab, checking if it's down? makes no sense. maybe I don't understand what u mean..

Also, When I try checking with ExistsUNC, it takes 1-2 minutes to react after I press "Check1"
Check2 /3 is faster, Check4 is arkward slow again (currently not responding while I write this (for several minutes now).
...

[admin]

And in ExistUnc there was not a single way to determine that your server is down in a shorter time??

well, honestly speaking, that does not help me much, does it?

My goal is to work with XYplorer on all tabs, and maybe the "server-down-Tab" greyed out. Not to find out which servers have said bye-bye. It's not that the servers are down on a regulary intervall, it's crashes, so it may happen while I'm working on that tab.

What should I do? Always, before switching to my servers tab, checking if it's down? makes no sense. maybe I don't understand what u mean..

Also, When I try checking with ExistsUNC, it takes 1-2 minutes to react after I press "Check1"
Check2 /3 is faster, Check4 is arkward slow again (currently not responding while I write this (for several minutes now).
...

Don't worry about the checking: that's XY's job. Of course, XY checks existence before opening any tab. The point is that there are many ways to check the availability of a server, and the area is not well documented. Hence I make experiments to collect user feedback. You tell me which function works the fastest, I implement it.