Accessing Configuration (F9) causes XYP to hang

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MK-UK
Posts: 15
Joined: 21 Sep 2020 15:55

Accessing Configuration (F9) causes XYP to hang

Post by MK-UK »

28.40.0100
Win 11 25H2
Scaling = 100%

Trying to access the Config panel by either clicking on the menu item or typing F9 causes the program to hang.

Thanks

admin
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Re: Accessing Configuration (F9) causes XYP to hang

Post by admin »

Endless hang?

MK-UK
Posts: 15
Joined: 21 Sep 2020 15:55

Re: Accessing Configuration (F9) causes XYP to hang

Post by MK-UK »

Yes, seems to be.

admin
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Re: Accessing Configuration (F9) causes XYP to hang

Post by admin »

Do you get the same with a fresh instance? (Paste fresh; into the address bar and press ENTER to start one)

MK-UK
Posts: 15
Joined: 21 Sep 2020 15:55

Re: Accessing Configuration (F9) causes XYP to hang

Post by MK-UK »

'Fresh' works OK - I can access the Config file.

admin
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Re: Accessing Configuration (F9) causes XYP to hang

Post by admin »

You have a license?

MK-UK
Posts: 15
Joined: 21 Sep 2020 15:55

Re: Accessing Configuration (F9) causes XYP to hang

Post by MK-UK »

Yes.
Lifetime License Enterprise

Name: Michael Komor
Key: xy01-0100-394b- ... -hk18-1123
Scope: one individual person (not transferable)
Valid: for all future versions

admin
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Re: Accessing Configuration (F9) causes XYP to hang

Post by admin »

Thanks. Well, that's a tough one. There is nothing in the Configuration dialog that could cause an endless hang. Unless: could it be that your dialog opens on another monitor that's currently turned off?

MK-UK
Posts: 15
Joined: 21 Sep 2020 15:55

Re: Accessing Configuration (F9) causes XYP to hang

Post by MK-UK »

You are The Master!

That was it - the Config opened on my second monitor which is seldom turned on.

Sorry to bother you with all this.

Thanks
Mike

admin
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Re: Accessing Configuration (F9) causes XYP to hang

Post by admin »

No, it's ok. This has happened to others before, but this time it was one time too many. I will change it so that the configuration always opens on the monitor of XYplorer's main window.

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