Entering license on 64bit version won't keep the registration

[jtarndt]

On my laptop, when I upgraded to the 64 bit version, as it was finishing, I was asked if I wanted to transfer my settings. I said yes, and everything is fine. On my desktop (Windows 10, all the latest updates), I was never asked about transferring settings, and when the app opened, I was given the 'Trial version' warning. I went ahead and added my registration info and was told to restart the app. Upon restarting, I am still being told that my version is a Trial version. I can still open the 32 bit version by going through the folders and executing the file, but the 64 bit version is not working correctly. Please advise. I tried everything I could do, the only difference is my desktop is running Windows 10.

I also tried to update my 32 bit version to the current version (27.20.1500) before upgrading and got the same results. I am trying to install 28.30.1600.

[admin]

Please look here for help on how to unlock the trial version:
https://www.xyplorer.com/faq-topic.php?id=unlock

[jtarndt]

That is exaclty what I am doing. When I restart, I am told again that I am using the trial version. It takes my registration, says it took it, but after restarting, I have to re-enter. It's like it doesn't stick. This is only happening on two of my computers. The other computer worked fine. The other two do not. I have tried completely uninstalling and reinstalling, same thing happens.

[highend]

Copy over this part of your XYplorer.ini file into the one that is not working (while that copy is not running ofc):

Code: Select all

[Register]
; THE FOLLOWING THREE LINES CONTAIN YOUR REGISTRATION INFORMATION. PLEASE KEEP THIS PART PRIVATE.
Name=...
Code=...

[admin]

Usually, reading https://www.xyplorer.com/faq-topic.php?id=unlock a second time helps.