Blank screen on startup

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bhmu
Posts: 3
Joined: 21 Nov 2025 19:28
Location: Win 11. Screen scaling:125%

Blank screen on startup

Post by bhmu »

Hi,

I get a blank screen when launching the application. This is happening randomly and i have to close and relaunch the application before it works again. Is this a known issue and is there a fix?
Display-Issue.png
Display-Issue.png (15.46 KiB) Viewed 130 times
Ver: 28.00.1200
Win 11
Screen scaling: 125%

admin
Site Admin
Posts: 65059
Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
Contact:

Re: Blank screen on startup

Post by admin »

Could this be related to Configuration | General | Startup & Exit | Check for updates at startup? (Do you also get the bank screen if you turn it off?)

bhmu
Posts: 3
Joined: 21 Nov 2025 19:28
Location: Win 11. Screen scaling:125%

Re: Blank screen on startup

Post by bhmu »

admin wrote: 04 Dec 2025 09:00 Could this be related to Configuration | General | Startup & Exit | Check for updates at startup? (Do you also get the bank screen if you turn it off?)
I had the same problem with the 32-bit version as well. While it works after restarting the app, but it happens quite often. I turned it off and will check if this resolves the issue.
Win 11
Screen scaling: 125%

admin
Site Admin
Posts: 65059
Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
Contact:

Re: Blank screen on startup

Post by admin »

How long do you have that problem? Did it start at some point?

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