Files clicking and preview pane not react from first click

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gruber
Posts: 7
Joined: 19 Oct 2025 02:20

Files clicking and preview pane not react from first click

Post by gruber »

Files (in folder view or in search results) clicking any file not work from first click, need to click another file to show preview, also clicking on white space remove preview image, and zeroes clicking that need again click two times on 2 files that preview will work, It's a bug
Version: 28.00.0500
OS: windows 7
DPI: 100%
Version: 28.00.0700, 27.20.0400
OS: windows 7
DPI: 100%

admin
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Location: Win8.1, Win10, Win11, all @100%
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Re: Files clicking and preview pane not react from first click

Post by admin »

Never heard about this (and cannot reproduce). Maybe you expect full row select but haven't turned it on? Try this: Tools | Customize List | Full Row Select

gruber
Posts: 7
Joined: 19 Oct 2025 02:20

Re: Files clicking and preview pane not react from first click

Post by gruber »

Tools | Customize List | Full Row Select only affect row selection nothing more, and this setting turned off by me, turning it on not solve the issue.
Ah, It's happens only with images (preview pane by side) (clicking on other files: pdf, txt etc. works well), if after clicking on white space and then on image not work need make second click to other file in order to click again on needed image),
this issue was not happen in previous versions

I've installed version 27.20.100 and this issue not happens.
Last edited by gruber on 30 Oct 2025 00:32, edited 1 time in total.
Version: 28.00.0700, 27.20.0400
OS: windows 7
DPI: 100%

sparks
Posts: 30
Joined: 06 Jan 2022 01:33
Location: Win10, ver 22H2, Dual 1920 x 1080 @100%

Re: Files clicking and preview pane not react from first click

Post by sparks »

It's happens only with images (preview pane by side) (clicking on other files: pdf, txt etc. works well), if after clicking on white space and then on image not work need make second click to other file in order to click again on needed image)
Got the same thing here. Just went from ver 28.00.0500 to 28.00.0502. ..Still happening. Thought I must have done something odd to my config, but can't come up with any fiddling I've done recently. Plus it seems so minor, I didn't want to mention it unless I saw someone else with the same thing. If I've got a single jpg in a folder, and no other file to click on, then I'm stuck with a blank preview pane unless I toggle the preview pane off/on. If I then click focus off the single file I'm viewing, and back on again, results in once again a blank preview screen, and have to toggle it again to see preview. I can recreate this always.

Some other info on it.
...Hoverbox is fully working immediately, before and after clicking on file name, all normal.
...I can toggle floating preview and full screen preview just fine with the focus on the filename, kill them, and still blank preview screen remains.
...Only noticed this recently, so I don't have a feel of when it started...
...Also does not show up in my 'side-by-side comparison' with XY32 running 27.20.0102 (pretty much same configs)
...Also remains a problem in XY64 using 'fresh;'
...Sorry for adding more info with multiple edits...

toothpaste
Posts: 2
Joined: 03 Nov 2025 00:32
Location: Win 7 (64-bit), 100%

Re: Files clicking and preview pane not react from first click

Post by toothpaste »

I just wanted to let others in this thread know that I'm experiencing this exact same issue but it seems to only affect the 64-bit builds. The 32-bit builds seem to display the proper preview on the initial click of the image.

XYplorer version: 28.00.0500
OS: Windows 7 (64-bit)
DPI: 100%
XYplorer version: 28.00.0500 (64-bit)
OS: Windows 7 (64-bit)
DPI: 100%

admin
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Re: Files clicking and preview pane not react from first click

Post by admin »

Unticking this might solve it for you:
Configuration | Preview | Mouse Down Blow Up | Mouse Down on Thumbnails and Icons | On left mouse down

gruber
Posts: 7
Joined: 19 Oct 2025 02:20

Re: Files clicking and preview pane not react from first click

Post by gruber »

Unticking or changing back this setting works only for one time when previously was clicking on file that doesn't show preview, an then clicking again doesn't work, as one of users said single file in folder you are stuck, with empty square of preview in preview pane, please solve this as for 27 versions
Version: 28.00.0700, 27.20.0400
OS: windows 7
DPI: 100%

admin
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Re: Files clicking and preview pane not react from first click

Post by admin »

The thread is confusing. Please provide a screenshot of the situation you are talking about, explain what you expect to happen when you do what, and what happens instead. Thanks.

Also, read and conform to the forum rules, which can be found at the top of this thread.

gruber
Posts: 7
Joined: 19 Oct 2025 02:20

Re: Files clicking and preview pane not react from first click

Post by gruber »

2025-11-14_135922.jpg
2025-11-14_135922.jpg (215.16 KiB) Viewed 1025 times
First time folder opened, nothing clicked, and nothing displayed in preview pane on the right;
2025-11-14_140036.jpg
2025-11-14_140036.jpg (232.63 KiB) Viewed 1025 times
First time clicked on either file: preview pane shows grayed box in frame, there is some popped box different from empty preview pane (marked in arrow);
2025-11-14_140454.jpg
2025-11-14_140454.jpg (255.02 KiB) Viewed 1025 times
Second time clicked on any other file (preview pane shows actual preview - marked by arrow) - The same effect can be get by using maximize button (change window size))

Actually it must be shown already from first click on file, and if folder consists of single file it stacked with no preview or click maximize button (change window size)
Version: 28.00.0700, 27.20.0400
OS: windows 7
DPI: 100%

phred
Posts: 562
Joined: 26 Dec 2021 02:10
Location: XY 64bit on Windows 10 at 100% from Boston USA

Re: Files clicking and preview pane not react from first click

Post by phred »

@gruber-
admin wrote: 14 Nov 2025 09:08 Also, read and conform to the forum rules, which can be found at the top of this thread.
Forum rules
When reporting a bug, please include the following information: your XYplorer version (e.g., v27.90.0047), your Windows version (e.g., Win 11), and your screen scaling percentage (e.g., 125%). We recommend adding your Windows version and screen scaling percentage to your profile or signature. This will make debugging much easier for us.

admin
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Location: Win8.1, Win10, Win11, all @100%
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Re: Files clicking and preview pane not react from first click

Post by admin »

1) What's your setting here? Configuration | Preview | Preview | Preview delay

2) Does everyone with this issue also have it in a fresh instance (i.e., factory default configuration)?

gruber
Posts: 7
Joined: 19 Oct 2025 02:20

Re: Files clicking and preview pane not react from first click

Post by gruber »

2025-11-16_181530.jpg
2025-11-16_181530.jpg (160.78 KiB) Viewed 792 times
Version: 28.00.0700, 27.20.0400
OS: windows 7
DPI: 100%

admin
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Posts: 64925
Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
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Re: Files clicking and preview pane not react from first click

Post by admin »

"0" would have been enough for an answer. :)

Try to turn off file info tips:
Configuration | Information | File Info Tips & Hover Box | Show file info tips

gruber
Posts: 7
Joined: 19 Oct 2025 02:20

Re: Files clicking and preview pane not react from first click

Post by gruber »

admin wrote: 16 Nov 2025 17:38 "0" would have been enough for an answer. :)

Try to turn off file info tips:
Configuration | Information | File Info Tips & Hover Box | Show file info tips
It's not problem with the configuration, cause the same configuration exists in v27.20.0400 (x32), without above problems
The problem still exists in v28.00.0600
Version: 28.00.0700, 27.20.0400
OS: windows 7
DPI: 100%

admin
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Joined: 22 May 2004 16:48
Location: Win8.1, Win10, Win11, all @100%
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Re: Files clicking and preview pane not react from first click

Post by admin »

Now I could reproduce it! Fixed in next beta! :tup: :party:

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