XYplorer stopped responding due to the context menu

[aspirer]

When using XYplorer version 27.00.0700, every time the software is launched for the first time, right-clicking on any folder causes the program to stop responding. Upon reopening the software a second time, there is a chance the right-click freeze issue may not recur but selecting "Show 64-bit context menu" will instead trigger no response, accompanied by a pop-up window displaying "XY64ctxmenu.exe (not responding)." This issue cannot be fixed by reopening XYplorer and always occur. It seems 27.00.0600 works fine. My operating system in use is Windows 11 Professional Workstation 24H2.

[highend]

With
Configuration | General | Menus, Mouse, Usability | Context Menus | [x] Native context menu?

Also when using
Configuration | General | Menus, Mouse, Usability | Context Menus | [x] Hide shell extensions from shell context menu?

[aspirer]

With
Configuration | General | Menus, Mouse, Usability | Context Menus | [x] Native context menu?

Also when using
Configuration | General | Menus, Mouse, Usability | Context Menus | [x] Hide shell extensions from shell context menu?

Many thanks for your advice. With "Native context menu option checked", neither issue occurs again. When I checked "Hide shell extensions from shell context menu" only, XYplorer itself does not halt but the second issue "XYplorer 64-bit Context Menu Helper is not responding" remains. It seems waiting for some running scripts according to a popup message. Does these mean there are something wrong with the context menu of my Win11 system? If I hope to use items such as "open with Vscode" or "open with WinRAR" in the shell context menu in this situation, is there anything I can do?

[highend]

What happens with both options off and
Configuration | Other | Shell Integration | 64-bit Windows | [ ] Show the 64-bit context menu

off as well or is that option already off and you're activating the
Show 64-bit Context Menu
option from the "normal" context menu?

[aspirer]

What happens with both options off and
Configuration | Other | Shell Integration | 64-bit Windows | [ ] Show the 64-bit context menu

off as well or is that option already off and you're activating the
Show 64-bit Context Menu
option from the "normal" context menu?

I did my tests when "[] Show the 64-bit context menu" was already off and activated 64-bit Context Menu from the "normal" context menu. I tried to turn on that option. The following are my test results:

• All three options are off:

Issue A: XYplorer freezes when right clicking any folder for the first time and has to be force closed. Re-launching XYplorer sometimes make this issue disappear.
Issue B: 64-bit Context Menu cannot be activated and a "XYplorer 64-bit Context Menu Helper is not responding" window popup after a few seconds.

• [Y] Native context menu, [ANY] Hide shell extensions, [ANY] Show 64-bit context menu

No issue A
No issue B because 64-bit context menu cannot be activated in this condition.

• [ ] Native context menu, [Y] Hide shell extensions, [ ] Show 64-bit context menu

No issue A
Issue B occurs when activating "64-bit context menu" option from the "normal" context menu.

• [ ] Native context menu, [ANY] Hide shell extensions, [Y] Show 64-bit context menu

No issue A
Issue B occurs when right clicking any folder or file.

In summary, issue A occurs only when the three options are all off. Issue B occurs whenever I tried to activate the 64-bit context menu.

[highend]

If this would a general problem with the XY64ctxmenu.exe the forum would be spammed with bug reports like yours.

Would you mind trying out the new beta! TwinBasic x64 edition just! to see if the 64-bit context menu works with the entries you've mentioned in the first post?
viewtopic.php?p=229982#p229982

Just extract the .zip file and start the .exe inside it. All your current XY data isn't touched by doing this.
If it works I would wait for the first non-beta version of it (it will probably still a few weeks before this happens) and try to use a workaround on your current version (while NOT using the 64-bit context menu).

E.g. you can add this to your list of "Custom File Associations"

Code: Select all

|"Open folder with VS Code" \>::run lax("R:\Visual Studio Code_x64\App\Code.exe" "<curitem>");

Ofc you need to adapt the path to VS code^^

This kind of menu pops up when you right click on the "Line Numbers" column (normally the first one) of the folder to open.
I've never used the 64-bit context menu at all, I have plenty of entries like the above for the things I normally do...

[aspirer]

Thank you for your help. I prefer the workaround actually. The native context menu runs faster and looks cleaner.

I might have found the cause of the issue. It seems to be related to the startup process of XY64ctxmenu.exe. I noticed that XY64ctxmenu.exe does not launch together with XYplorer. Instead, it starts when the '64-bit context menu' is activated for the first time.

If the target object at this moment is a large folder—for example, one that is several gigabytes in size and contains thousands of files—XY64ctxmenu.exe will freeze upon startup. However, if it is first launched with a small file as the target, it starts normally and remains running in the background when not in use. In subsequent operations, even when handling large folders, it functions properly.

Coincidentally, the disk partition I used for testing is my work drive, which is filled with such large folders. That’s why I initially thought this issue occurred every time.

[aspirer]

I tried to add XY64ctxmenu.exe into the exclusion list of Windows Defender. It did not help.

[highend]

Because of the new x64 version currently in development / testing, the support for the helper app XY64ctxmenu.exe will phase out anyway so there won't be any adjustments to it anymore

[aspirer]

Looking forward to the release of the x64 version then. Sorry I thought 27.00.0700 was the first x64 release.

[highend]

The 64-bit thread is here: viewtopic.php?t=28273