Run into crash when right-clicking the folders

[Quan]

Right-clicking on a folder causes the program to crash. However, if you right-click the files first, there will be no problem when right-clicking the folders.

[admin]

1) Is there any error message?

2) Is it the same if you tick this?:
Configuration | General | Menus, Mouse, Usability | Context Menus | Hide shell extensions from shell context menu

[Quan]

1) Is there any error message?

2) Is it the same if you tick this?:
Configuration | General | Menus, Mouse, Usability | Context Menus | Hide shell extensions from shell context menu

Thanks, this method works. But the Context Menus shows different items after ticking this option.
These is no error message when this crash happens.

[Horst]

1) Is there any error message?

2) Is it the same if you tick this?:
Configuration | General | Menus, Mouse, Usability | Context Menus | Hide shell extensions from shell context menu

Thanks, this method works. But the Context Menus shows different items after ticking this option.
These is no error message when this crash happens.

You have a misbehaving shell extension.
Use the Nirsoft tool Shellexview to find the culprit.
Only non-Microsoft entries are of interest.
Disable the others one by one to find the problematic one.
https://www.nirsoft.net/utils/shexview.html