Xyplorer 26 frozen and not responding

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Ghost_Inductee
Posts: 6
Joined: 19 Apr 2024 12:03

Xyplorer 26 frozen and not responding

Post by Ghost_Inductee »

Hello,

i use Xyplorer ver. 26 and when i start the xyplorer its frozen and not responding. What can i do?

thx for answers.

highend
Posts: 13433
Joined: 06 Feb 2011 00:33
Location: Win Server 2022 @100%

Re: Xyplorer 26 frozen and not responding

Post by highend »

Quit XY

Find this key in your Xyplorer.ini file: NoNetworkOnStartup
Set its value to 1 like so: NoNetworkOnStartup=1

Save the file, start XY

Does it now startup "correctly"?
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Ghost_Inductee
Posts: 6
Joined: 19 Apr 2024 12:03

Re: Xyplorer 26 frozen and not responding

Post by Ghost_Inductee »

It was already on 1. I tried 0 but it didn't change anything.

highend
Posts: 13433
Joined: 06 Feb 2011 00:33
Location: Win Server 2022 @100%

Re: Xyplorer 26 frozen and not responding

Post by highend »

So it's a configured instance...

Did this happen after an upgrade?
Does it work if you move your XY data folder elsewhere and start with a fresh instance?
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Ghost_Inductee
Posts: 6
Joined: 19 Apr 2024 12:03

Re: Xyplorer 26 frozen and not responding

Post by Ghost_Inductee »

No, that didn't happen after an update. That was already the case in the previous version.

When I removed the AppData folder the program ran without any problems. Funny. But then unfortunately all my settings are gone.

I just removed the xyplorer.ini file and then everything went great without any problems. What can I do?
Last edited by Ghost_Inductee on 23 May 2024 11:03, edited 1 time in total.

highend
Posts: 13433
Joined: 06 Feb 2011 00:33
Location: Win Server 2022 @100%

Re: Xyplorer 26 frozen and not responding

Post by highend »

So: When you keep your XY data folder and only remove the .ini => XY starts fine?

Send your Xyplorer.ini to:
xyplorer_configs<at>stdmail<dot>de
(assemble it correctly^^), I'll try to see if I can reproduce that here...
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Ghost_Inductee
Posts: 6
Joined: 19 Apr 2024 12:03

Re: Xyplorer 26 frozen and not responding

Post by Ghost_Inductee »

Damn... I deleted it by mistake.

Ghost_Inductee
Posts: 6
Joined: 19 Apr 2024 12:03

Re: Xyplorer 26 frozen and not responding

Post by Ghost_Inductee »

So. I deleted the xplorer.ini. Xyplorer starts very quickly...but if I click on something the program hangs and not responding appears. And that even though I have a new ini file.

highend
Posts: 13433
Joined: 06 Feb 2011 00:33
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Re: Xyplorer 26 frozen and not responding

Post by highend »

Show a full screenshot (including mouse pointer) before the click that brings XY into that state...
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thales
Posts: 9
Joined: 20 Jun 2018 17:15

Re: Xyplorer 26 frozen and not responding

Post by thales »

Hi,
My XY is hanging at the start and taking a long time to show the directory contents.
Where can I get support for this problem?
With this board being the only support place, finding someone who can effectively solve this problem is quite challenging.
Is anyone able to help me?

admin
Site Admin
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Re: Xyplorer 26 frozen and not responding

Post by admin »

Strange. Is that a new problem?

highend
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Joined: 06 Feb 2011 00:33
Location: Win Server 2022 @100%

Re: Xyplorer 26 frozen and not responding

Post by highend »

effectively solve this problem is quite challenging
#True with that kind of information...
My XY is hanging at the start and taking a long time to show the directory contents.
With which XY version, since when does that happen, does it happen with a fresh version as well

Show the output of text get("loadtimes");
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admin
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Re: Xyplorer 26 frozen and not responding

Post by admin »

10 minutes after posting here, and after getting 2 replies, you email support? :om:

windreaver
Posts: 5
Joined: 14 Dec 2021 07:24

Re: Xyplorer 26 frozen and not responding

Post by windreaver »

Similar issue on my side... when opening XY, the mouse cursor turns into Hourglass and stays there for around 3 ~ 5 seconds before XY is responsive...

There was no such issue in 25.90.0100... however there used to be the same issue in one of 25.90.xxx but then it was "fixed" in a certain version...

admin
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Re: Xyplorer 26 frozen and not responding

Post by admin »

Run text get("loadtimes"); through the address bar and post the return.

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