.MSG Outlook file - Preview pane stops working when you switch to previewing other files

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PlorerXY6
Posts: 83
Joined: 13 Oct 2022 19:51

.MSG Outlook file - Preview pane stops working when you switch to previewing other files

Post by PlorerXY6 »

On version 23.70.0200 for me, previewing a .MSG Outlook file (32 bit Office 365) - Preview pane stops working (mouse is unresponsive in pane) when you switch to previewing other files. You also get a flash of a .msg preview when you switch to another file in the preview pane. Only fix is to restart XYPlorer.

• Word preview still works
• Going between MSG + PDF does not work
• PDF – not working with PDF Editor shell & Foxit shell
Attachments
msg flash.jpg
msg flash.jpg (55.8 KiB) Viewed 3688 times
pdf preview non-responsive.jpg
pdf preview non-responsive.jpg (5.79 KiB) Viewed 3694 times
scrollbar corrupted.jpg
scrollbar corrupted.jpg (5.54 KiB) Viewed 3694 times

highend
Posts: 14639
Joined: 06 Feb 2011 00:33
Location: Win Server 2022 @100%

Re: .MSG Outlook file - Preview pane stops working when you switch to previewing other files

Post by highend »

Alternating between .msg and .pdf works just fine here. Same version, Sumatra 64-bit shell extensions...
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Horst
Posts: 1346
Joined: 24 Jan 2021 12:27
Location: Germany

Re: .MSG Outlook file - Preview pane stops working when you switch to previewing other files

Post by Horst »

Alternating between .msg and .pdf works fine here ti.
Using PDF-XChange as pdf preview handler and the free .msg handler.
Windows 11 Home, Version 25H2 (OS Build 26200.7462)
Portable x64 XYplorer (Actual version, including betas)
Display settings 1920 x 1080 Scale 100%
Everything 1.5.0.1404a (x64), Everything Toolbar 2.1.1, Listary Pro 6.3.6.99

PlorerXY6
Posts: 83
Joined: 13 Oct 2022 19:51

Re: .MSG Outlook file - Preview pane stops working when you switch to previewing other files

Post by PlorerXY6 »

It 'works' as in it shows up, but I can't drag the preview pane scrollbar after the first .msg file & same for PDFs.
So it's actually not usable especially when I want to copy + select text from within that .msg preview pane.
This is using the MS OUTLOOK .msg handler, not the MsgPreviewer64 handler (which I can't use because it takes focus from the list pane whereas the Outlook handler keeps focus to the list pane so you can use up/down arrows to go to next file).
So when you say you're both using the msg handler, are you using the Outlook handler, or that 64 bit third party version?
Last edited by PlorerXY6 on 18 Oct 2022 17:13, edited 3 times in total.

Horst
Posts: 1346
Joined: 24 Jan 2021 12:27
Location: Germany

Re: .MSG Outlook file - Preview pane stops working when you switch to previewing other files

Post by Horst »

I use the following free msg preview handler which btw. doesn't steel the focus.
https://www.brandsict.nl/msgpreviewer_en.php
Windows 11 Home, Version 25H2 (OS Build 26200.7462)
Portable x64 XYplorer (Actual version, including betas)
Display settings 1920 x 1080 Scale 100%
Everything 1.5.0.1404a (x64), Everything Toolbar 2.1.1, Listary Pro 6.3.6.99

PlorerXY6
Posts: 83
Joined: 13 Oct 2022 19:51

Re: .MSG Outlook file - Preview pane stops working when you switch to previewing other files

Post by PlorerXY6 »

Horst wrote: 19 Oct 2022 09:04 I use the following free msg preview handler which btw. doesn't steel the focus.
https://www.brandsict.nl/msgpreviewer_en.php
On my computer that one steals focus..

Default MS Outlook previewer functions normally in File Explorer.

So, isn't this a reportable bug given I continue to have the issue with the MS Outlook previewer? I thought the developer advertised on the site it 'works out of the box' with the native .msg previewer, but clearly it does not.

No one else confirmed that the MS Outlook native previewer is working properly.

PlorerXY6
Posts: 83
Joined: 13 Oct 2022 19:51

Re: .MSG Outlook file - Preview pane stops working when you switch to previewing other files

Post by PlorerXY6 »

Has anyone been able to get the **native, MS Outlook** .msg previewer to work properly in current XYPlorer?

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