Unable to Install Version: 23.00.0200 - Norton Also Flagged as "WS.Reputation" Threat ...

[cfguy101]

Hi,
I just tried to install the most recent update Version: 23.00.0200 Filename: XYplorer_23.00_Install.exe.

Upon trying to install, the first error that I got was "Windows cannot access the specified device, path, or file. You may not have the appropriate
permissions to access the item." ( I have installed many XYPlorer updates over the years, but have never received this error.

The next thing that happened was my Norton 360 program flagged the installation file as untrustworthy, flagging the file as a "WS.Reputation" Threat.
Below are the details that Norton allowed me to copy to my clipboard:

Threat name: WS.Reputation.1Full Path: C:\Users\cfguy\\AppData\Local\Temp\7zO0BB2DC49\XYplorer_23.00_Install.exe

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On computers as of 
4/30/2022 at 2:23:56 PM

Last Used 
4/30/2022 at 2:25:56 PM

Startup Item 
No

Launched 
No

Threat type: Insight Network Threat. There are many indications that this file is untrustworthy and therefore not safe


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XYplorer_23.00_Install.exe Threat name: WS.Reputation.1
Locate


Very Few Users
Fewer than 5 users in the Norton Community have used this file.

Very New
This file was released less than 1 week  ago.

Medium
This file risk is medium.


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Source: External Media

Source File:
XYplorer_23.00_Install.exe

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File Actions

File: C:\Users\cfguy\AppData\Local\Temp\7zO0BB2DC49\ XYplorer_23.00_Install.exe Removed
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File Thumbprint - SHA:
d553ab71e08b2366ed4623deada749d2981bc8017f6e104b45937c4a6489b1b8
File Thumbprint - MD5:
fdfa01996bc9ab657425dc3794344fbd

I've also attached PNG screenshots of both error messages.

Please advise me what to do next. Thanks.
-Cfguy

[admin]

Thanks for the report.

IMO an AV that sees XYplorer_23.00_Install.exe as a threat cannot be taken seriously.

Usually these kind of false alerts disappear after a few days.