outlook msg preview

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Jancarz
Posts: 4
Joined: 26 Apr 2017 14:42

outlook msg preview

Post by Jancarz » 02 Apr 2018 16:27

Hello,
I have installed XY on two PC Windows10 computers and with one I have a good preview of msg files but on another, I can't make XY to preview. The configuration of Previewed Formats is the same. I tried to switch on and off office preview msg, add custom preview msg. it only previews as a text which is of course rubbish.
on the platform where I have a perfect view, I did not make any special tricks...

highend
Posts: 8476
Joined: 06 Feb 2011 00:33

Re: outlook msg preview

Post by highend » 02 Apr 2018 16:30

Which Office, which bitness, does it work in a fresh instance?
One of my scripts helped you out? Please donate via Paypal or highend (at) web (dot) de

Jancarz
Posts: 4
Joined: 26 Apr 2017 14:42

Re: outlook msg preview

Post by Jancarz » 16 Jun 2018 18:17

sorry, missed your post. Looks forum does not send emails with notifications....anyway both 2016 32 bits. I do not think it is an office issue as I am trying to view msg as a standalone file which is the same for all office versions.

admin
Site Admin
Posts: 48209
Joined: 22 May 2004 16:48
Location: Cologne, Win 8.1, Win 10
Contact:

Re: outlook msg preview

Post by admin » 13 May 2019 18:08

[Jancarz approached me with still the same issue per email today]

Different Office versions might install different preview handlers. Are you sure that your machines have exactly the same Office version?

RalphM
Posts: 1260
Joined: 27 Jan 2005 23:38
Location: Cairns, Australia

Re: outlook msg preview

Post by RalphM » 14 May 2019 03:01

...and bitness?
Ralph :-)
(OS: W10 1809 Home x64 - XY: Current beta)

Jancarz
Posts: 4
Joined: 26 Apr 2017 14:42

Re: outlook msg preview

Post by Jancarz » 14 May 2019 06:44

Yes, exactly the same. Problem is for many years, going through all updates.

RalphM
Posts: 1260
Joined: 27 Jan 2005 23:38
Location: Cairns, Australia

Re: outlook msg preview

Post by RalphM » 14 May 2019 08:52

With bitness I meant primarily Outlook's bitness as one can install 32bit Office on a 64-bit OS.
Ralph :-)
(OS: W10 1809 Home x64 - XY: Current beta)

admin
Site Admin
Posts: 48209
Joined: 22 May 2004 16:48
Location: Cologne, Win 8.1, Win 10
Contact:

Re: outlook msg preview

Post by admin » 14 May 2019 09:11

Try to run this line through the address bar of XYplorer:

Code: Select all

text get("previewhandler", "msg");
What is the result?

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