(Not responding)... performance issues

[jupe]

This is just a wild guess because I don't understand the inner workings of Windows and have never encountered your stated issue, but you could try disabling Pre/Superfetch temporarily, it should be disabled on an SSD anyway but somehow maybe it is still enabled on your rig and causing issues?

https://www.thewindowsclub.com/disable- ... efetch-ssd

[petersboulton]

This is just a wild guess because I don't understand the inner workings of Windows and have never encountered your stated issue, but you could try disabling Pre/Superfetch temporarily, it should be disabled on an SSD anyway but somehow maybe it is still enabled on your rig and causing issues?

https://www.thewindowsclub.com/disable- ... efetch-ssd

I disabled SuperFetch service in services.msc and implemented the registry tweak described on the page you directed me to.

Makes no difference, unfortunately.

Given that the 100% utilisation of C: occurs when XYplorer is running and stops immediately it is closed, I don't really see much of a connection with SuperFetch/Prefetch. But I guess you know the inner workings of your own software and I don't.

FWIW, I renamed my XYplorer.ini and started XYplorer but it made no difference to the 100% disc utilisation.

If I am the only user who has reported this problem then I guess it must be something to do with my unique, but in every other way 100% rock solid Windows installation. Based on the 'evidence' in my screenshot from earlier today there is no doubt that the disc utilisation starts with XYplorer and finishes when I terminate XYplorer. Therefore I will greatly value your further insight on how to resolve this, thank you.

[admin]

What if you run a copy of XYplorer.exe from another location? (Maybe there is some physcial problem with your disk.)

[petersboulton]

What if you run a copy of XYplorer.exe from another location? (Maybe there is some physcial problem with your disk.)

I moved (copied) the XYplorer folder from "C:\Program Files (x86)\XYplorer" to a folder on my G: (conventional HDD) drive and was amazed to see the problem had gone!

However, then I remembered that I run XYplorer in Admin mode but that the test on G: was in User mode. When I launched in Admin mode the 100% disc utilisation issue recurred.

When I launch from the original "C:\Program Files (x86)\XYplorer" location in User mode I don't get the issue.

Therefore, clearly the explanation is when XYplorer runs in Admin mode. In order to force XYplorer to run in Admin mode I had altered the 'Compatibility' tab (right-click XYplorer.exe / Properties) and checked 'Run this Program as an Administrator'. Unchecking this has apparently solved the issue.

If I would prefer to run in Admin mode, what is the correct way to do so, as clearly my way is causing the high disc utilisation issue?

[admin]

Could it have to do with UAC? What if you turn off UAC for a minute?

[petersboulton]

Could it have to do with UAC? What if you turn off UAC for a minute?

Hi,

No idea. But the high disc utilisation was happening just when XYplorer was sitting there looking pretty. I was not using it.

If I can't run in Admin mode then I guess it's not the end of the world and my problem is hopefully resolved, permanently.

As a matter of interest, what is the recommended way of running XYplorer (only) in Admin mode (i.e. so I don't get the UAC prompts I get running it in User mode)?

Also, if you change the 'Compatibility' properties on the executable, like I had done, to run in Admin mode, do you get the same disc utilisation issue?

[highend]

what is the recommended way of running XYplorer (only) in Admin mode (i.e. so I don't get the UAC prompts I get running it in User mode)?

By creating and executing a task (via the task scheduler)

Also, if you change the 'Compatibility' properties on the executable, like I had done, to run in Admin mode, do you get the same disc utilisation issue

This is a simple registry entry that is set when doing that. The issue is somewhere else

Maybe there is some surveillance configured?

Open a cmd prompt with admin permission and execute this:

Code: Select all

gpresult /Scope User /v

Show everything from "Resultant Set Of Policies for User" onwards

afterwards execute this:

Code: Select all

gpresult /Scope Computer /v

and show everything from "Resultant Set Of Policies for Computer " onwards

[petersboulton]

Maybe there is some surveillance configured?

Open a cmd prompt with admin permission and execute this:

Code: Select all

gpresult /Scope User /v

Show everything from "Resultant Set Of Policies for User" onwards

afterwards execute this:

Code: Select all

gpresult /Scope Computer /v

and show everything from "Resultant Set Of Policies for Computer " onwards

Thanks for this. On 'gpresult /Scope User /v' I get:

Code: Select all

    Resultant Set Of Policies for User
    -----------------------------------
        Software Installations
        ----------------------
            N/A
        Logon Scripts
        -------------
            N/A
        Logoff Scripts
        --------------
            N/A
        Public Key Policies
        -------------------
            N/A
        Administrative Templates
        ------------------------
            N/A
        Folder Redirection
        ------------------
            N/A
        Internet Explorer Browser User Interface
        ----------------------------------------
            N/A
        Internet Explorer Connection
        ----------------------------
            N/A
        Internet Explorer URLs
        ----------------------
            N/A
        Internet Explorer Security
        --------------------------
            N/A
        Internet Explorer Programs
        --------------------------
            N/A

On 'gpresult /Scope Computer /v' I get:

Code: Select all

Microsoft (R) Windows (R) Operating System Group Policy Result tool v2.0
© 2018 Microsoft Corporation. All rights reserved.
Created on ‎25/‎09/‎2018 at 16:35:02

RSOP data for  on DEV8 : Logging Mode
--------------------------------------
OS Configuration:            Standalone Workstation
OS Version:                  10.0.17134
Site Name:                   N/A
Roaming Profile:
Local Profile:
Connected over a slow link?: No

COMPUTER SETTINGS
------------------
    Last time Group Policy was applied: 25/09/2018 at 13:12:28
    Group Policy was applied from:      N/A
    Group Policy slow link threshold:   500 kbps
    Domain Name:                        DEV8
    Domain Type:                        <Local Computer>
    Applied Group Policy Objects
    -----------------------------
        Local Group Policy
    The computer is a part of the following security groups
    -------------------------------------------------------
        BUILTIN\Administrators
        Everyone
        NT AUTHORITY\Authenticated Users
        System Mandatory Level
    Resultant Set Of Policies for Computer
    ---------------------------------------
        Software Installations
        ----------------------
            N/A
        Startup Scripts
        ---------------
            N/A
        Shutdown Scripts
        ----------------
            N/A
        Account Policies
        ----------------
            N/A
        Audit Policy
        ------------
            N/A
        User Rights
        -----------
            N/A
        Security Options
        ----------------
            N/A
            N/A
        Event Log Settings
        ------------------
            N/A
        Restricted Groups
        -----------------
            N/A
        System Services
        ---------------
            N/A
        Registry Settings
        -----------------
            N/A
        File System Settings
        --------------------
            N/A
        Public Key Policies
        -------------------
            N/A
        Administrative Templates
        ------------------------
            GPO: Local Group Policy
                Folder Id: Software\Policies\Microsoft\Windows\Windows Search\DisableWebSearch
                Value:       1, 0, 0, 0
                State:       Enabled
            GPO: Local Group Policy
                Folder Id: Software\Policies\Microsoft\Windows\OneDrive\DisableFileSyncNGSC
                Value:       1, 0, 0, 0
                State:       Enabled
            GPO: Local Group Policy
                Folder Id: Software\Policies\Microsoft\Windows\Windows Search\ConnectedSearchUseWeb
                Value:       0, 0, 0, 0
                State:       Enabled
            GPO: Local Group Policy
                Folder Id: Software\Policies\Microsoft\Windows\Windows Search\ConnectedSearchUseWebOverMeteredConnections
                Value:       0, 0, 0, 0
                State:       Enabled

I tried launching in elevated mode using Task Scheduler but with that I still get the high disc utilisation issue.

Thanks again!

Pete