Kaspersky context menu entries disabled

[HeinziTuberkel]

Hi,
I'm still in the tryout phase...
Now I wanted Kaspersky to check a file. So I right clicked it in the XYplorer, but the Kaspersky context menu entries are disabled:

kavinactive.jpg

When I open the folder with Windows Explorer, they are enabled.
Any Ideas, if this is an XYplorer issue or a Kaspersky issue?

BTW: Windows 7 Pro, Kaspersky Endpoint Security 10.3.6294
Even if it as a Kaspersky issue, maybe you have an idea, how to hande this?

TIA.

[jupe]

Are you on x64?, I am only guessing because I haven't used Kaspersky, but try using Ctrl+MenuKey on the keyboard which invokes the 64bit context menu.

https://en.wikipedia.org/wiki/Menu_key