PDF Preview bug each time

[Netenvie]

Hi,
I'm using XYPlorer 17.90.0300 (was the same with previous one) under Windows 7 64 bits SP1 with GData Total Security.
Each time i click on a PDF file with Preview Pane enable it crash and i have to force XYP close.
So preview pane unusable with PDF ...

Cheers.

[pat55]

I have a, perhaps related, problem using 17.90.0200.
I 'only' get the generic preview of pdf's in XY using latest Win 10, 64bit.
It does work in M$ file explorer. This problem has remained unsolved for many moons.
p

[admin]

Use the free PDF-XChange viewer and the problems are history. Contrary to many other PDF-viewers this one works fast and bug-free.

[pat55]

I use the paid version of the XChange - did not make any difference - it may or may not work.

-Same goes for the Sumatra PDF prog.

I have 64 bit win 10 latest update.
The M$ Explorer does work.
Has anything in this regard been changed in XY, Don?

Other unresolved issues are:
Custom or manual sorting.

Some PSD files (used in Photoshop CS6) will display minimal size thumbnails from time to time - say less than 200 x200 pic. - the
files are ok only the display is wrong.
We use the same codec - Don

Sorry to be so negative - XY is defenitly the very best program available - or I would not bother.
I trust it will all be resolved in the fullness of time.

pat

[Netenvie]

PDF preview work perfect without any bug in Windows Explorer so it seems the problem come from XY ...
Why not ask for some logs and try to fix ??

[admin]

What is your PDF viewer?

[m48tx]

Win 10 64-bit (Version 1607, Build 14393.1198), XY 18.0, PDF X-Change Pro 6.0.322.4

Win 7 64-bit, XY 18.0, PDF X-Change Pro 6.0.322.4

FYI, PDF Preview works perfectly on both systems.

[Netenvie]

What is your PDF viewer?

Acrobat Pro DC 17.2304

XYP preview use default viewer ??

[admin]

What is your PDF viewer?

Acrobat Pro DC 17.2304

XYP preview use default viewer ??

Yes. XY is a file manager. I did not find the time to write my own PDF viewer.

As I said before:
Use the free PDF-XChange viewer and the problems are history. Contrary to many other PDF-viewers this one works fast and bug-free.

[Netenvie]

As I said before:
Use the free PDF-XChange viewer and the problems are history. Contrary to many other PDF-viewers this one works fast and bug-free.

The problem is i modify PDF each day so i need to open it with Acrobat Pro ...
So install another viewer will make me lose time.
And as i said before i never had a preview bug in windows explorer ...
But if you have a solution to preview PDF in XY with PDF-Xchange and open it with Acrobat pro i'm ok !

[admin]

But if you have a solution to preview PDF in XY with PDF-Xchange and open it with Acrobat pro i'm ok !

I have indeed, see "2) Making PDF preview work while Adobe is installed" here: https://www.xyplorer.com/faq-topic.php?id=PDFpreview

[Netenvie]

Hello,
Just migrated my PC to Windows 10 and your solution for PDF preview don't work anymore ...
Any suggestions ?

[RalphM]

I don't see any reason why solution #2 as mentioned above shouldn't work on W10 anymore.

[jupe]

You might need to re-install the PDF app you used again to register it as a preview handler again., Windows migration might have cleared that.

[Netenvie]

Hi,
To be clear there was not a migration, i just migrated my data and settings to a new PC runing windows 10.
So for sure i reinstalled everything including XYP and the PDF viewer.

And i just uninstalled PDFxChange viewer, clean registry, reboot and reinstall it but it don't work ...

Are you sure the key chain ({CF822AB4-6DB5-4FDA-BC28-E61DF36D2583}) can't change ?
Can i check it ? how ?