PDF Thumbnail missing (and a possible solution)

[admin]

Use this command to refresh your cache for the current list:
View | Caches | Refresh Thumbnails

It might generally also work better for you if you untick this (in case it is ticked):
Configuration | Thumbnails | Show cached thumbnails only

[pat55]

It made no difference. Also tried for refresh selected thumbnail.

re.
Configuration | Thumbnails | Show cached thumbnails only.
was not ticked.

[admin]

Note that BassDrumPedalSetup.pdf was not among the files you sent me for testing.

[pat55]

yes but same problem and same batch in a folder

How do I get this to work?
XY is now the only program with the generic thumbnail problem. (M$ fixed theirs)

and will the jpg cache be lost until rebuilt over time?

pat

[admin]

Well, it works here, so it's not a problem of XY, but some configuration or usage matter.

I've run out of ideas for the moment. (I'm sure you already tested it with a fresh instance...)

[pat55]

this was the fresh instance. May try 105 later today.

[admin]

fresh instance != new beta version

fresh instance means virgin config. See https://www.xyplorer.com/faq-topic.php?id=fresh

[pat55]

Thanks for the link - looks interesting - but useless to me and custom configs.

See attached: no difference.
The coding acad was what I emailed to you.
The Hackers rag is too large for email

[pat55]

same in M$ File Explorer
(no display problem)
For the Fresh; I used option one

[admin]

If you untick *.pdf in Configuration | Previewed Formats | File types within category Office Files:

2016-12-13_094107.png

you should get a thumbnail-like preview in the Preview tab like this:

2016-12-13_094157.png

[pat55]

this is what I get...

Not sure why this would differ from fresh.
pat

[admin]

Please re-read my previous mail.

[pat55]

just did

[admin]

So, where is your Preview tab?

[pat55]

I was looking for that setting - or how to get.
what is the answer?