XYplorer is listed as an incompatible program in Win 10

[philosurfer]

Hi. It might be that something else is wrong in my (recent) Windows 10 full install. XYPLORER was working fine for a couple of days, but now when I run it (either indirectly via drilldown in file explorer or directly), I never see a screen; it's just running as a background process as seen in task manager. Any ideas would be helpful.

[highend]

Open a command prompt in XY's installation folder and enter:
xyplorer.exe /fresh

Hit enter.

Does it work afterwards?

This is not the way to run it in the future ofc! It's just to see if any of your config files causes it...

[philosurfer]

Highend - that method worked ... so does that mean that the program's fundamentally sound and there are windows-related issues?

Rich

[highend]

Can you find out where the XYplorer data folder is, zip it and send it via E-Mail?
For normal installations (non portable) you can find it in:
C:\Users\<your user name>\AppData\Roaming\XYplorer

Before you zip it, remove the folder "Fresh" from that folder. E-Mail address is in my signature.

[admin]

There is also a command to go to that folder:
Go | Go to Application Data Folder