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Copy files never finish their background job

Posted: 13 May 2025 13:38
by Alon
Hi,

I think this behavior started on version 27.00.0200.

I noticed that sometimes when copying files between folders/drives or even to the same folder (create a copy), the action never ends. If I close the app, reopen and try again it usually works.
I now noticed that the background job list shows the copy command, but its stays there in queue forever:
Loading Copy "C:\Users\....", target: "C:\Users\...\" Parallel. Initiated: 13-05-25 14:22:29

Upgrading to last version 27.00.0500 did not solve the problem.

I saw other posts on the forum mentioning problems related to copying files, I think they are all related to the one mentioned here.

Thanks!

Re: Copy files never finish their background job

Posted: 27 May 2025 09:30
by admin
I cannot reproduce this problem here.

Does it happen every time?

Re: Copy files never finish their background job

Posted: 04 Jun 2025 08:19
by Alon
Hi, sorry for the late reply.

Yes, it used to happen on every copy, but now, after the latest restart, this phenomenon disappeared completely.
If anything changes, I'll post again.

Thanks!

Re: Copy files never finish their background job

Posted: 28 Oct 2025 12:08
by Alon
Hi, the problem just came back. I updated to latest (27.20.0100) and it continues. I'm using the portable version. My host is a win11. scaling is 125%.
here is a print screen of 2 times pasting a very light file (48kb). I will need to close XYplorer in order to terminate the copy process. I already copy and pasted using the os explorer...
Screenshot 2025-10-28 130718.jpg
Thanks in advanced.

Re: Copy files never finish their background job

Posted: 08 Nov 2025 15:55
by admin
Can you reproduce it at will?

Re: Copy files never finish their background job

Posted: 08 Nov 2025 18:07
by Alon
No, but I just tried and it happened. How can I help tracking the issue?

Re: Copy files never finish their background job

Posted: 10 Nov 2025 11:53
by admin
Use Task Manager to check if there are any stale XYcopy.exe processes hanging around and kill them.

Re: Copy files never finish their background job

Posted: 10 Nov 2025 15:56
by Alon
Now it did not happen. I'm after a restart, if related. I'll post next it happens. Thanks.

Re: Copy files never finish their background job

Posted: 18 Dec 2025 13:31
by Alon
Hi, the issue is back.
Screenshot 2025-12-18 142841.jpg
No staled processes:
Screenshot 2025-12-18 142944.jpg
xyplorer version on the print screens.

thanks.

Re: Copy files never finish their background job

Posted: 26 Dec 2025 10:27
by admin
In your screenshot, item #3 is all white?? :eh:

Re: Copy files never finish their background job

Posted: 27 Dec 2025 12:43
by Alon
yes, this is new - the selected item now does not show the details. I haven't restarted since it started, so maybe a temporary thing. I can see it also in other places like the preferences window.
BTW, (might be obvious) - if i cancel the background jobs, the copy/cut - paste works.

Re: Copy files never finish their background job

Posted: 30 Dec 2025 10:17
by admin
Hm. Strange. Currently I'm out of ideas. Let me know if you see a pattern.

Re: Copy files never finish their background job

Posted: 30 Dec 2025 14:55
by Alon
As I cancelled the background jobs (which is a pity), I don't think I will witness it anymore.
But if I'll think of something, I'll let you know. Please do the same.
Thanks.