XYplorer Beta Club
Only, how can I tell him??? Shall I write him a postcard or better send a pony?OT: customer gets no email
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admin
- Site Admin
- Posts: 66075
- Joined: 22 May 2004 16:48
- Location: Win8.1, Win10, Win11, all @100%
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OT: customer gets no email
I have a customer who tells me he did not get his license key. Now I know why he did not get it, because I was informed: "his account is temporarily over the maximum allowed mailbox size." Only, how can I tell him??? Shall I write him a postcard or better send a pony?
Only, how can I tell him??? Shall I write him a postcard or better send a pony?FAQ | XY News RSS | XY X
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j_c_hallgren
- XY Blog Master
- Posts: 5826
- Joined: 02 Jan 2006 19:34
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How much contact info did he provide in the email? Enough to locate him for a postcard?
I would hope that if he's got a full mailbox that the fact he's not getting new emails would clue him in to do something like clean house!
I would hope that if he's got a full mailbox that the fact he's not getting new emails would clue him in to do something like clean house!
Still spending WAY TOO much time here! But it's such a pleasure helping XY be a treasure!
(XP on laptop with touchpad and thus NO mouse!) Using latest beta vers when possible.
(XP on laptop with touchpad and thus NO mouse!) Using latest beta vers when possible.